Systems Analyst

Salary: £47,000 - 87,000 per year

Requirements:

• Experience integrating complex software applications and packages, with the ability to quickly develop a deep understanding of application functionality, workflows, and processing behaviour.
• Strong ability to interpret and analyse source and target systems, including functional logic, data models, and data flows to support accurate integration design.
• Experience designing, documenting, and reviewing API specifications, covering both SOAP and REST protocols, and ensuring integrations are robust, scalable, and aligned with architectural standards.
• Skilled in translating business requirements into clear, comprehensive technical designs and specifications that accurately reflect business needs and enable effective development.
• Capable of leading collaborative workshops covering requirements gathering, solution design, and problem-solving to explore challenges, validate assumptions, and agree on technical solutions.
• Experience working closely with third-party software vendors, technology partners, and software houses to ensure integrations meet functional, technical, and contractual expectations.
• Ability to explain complex technical concepts, challenges, and design implications to non-technical stakeholders in a clear, accessible manner to support informed decision-making.
• Ability to understand database schemas, with experience of writing SQL an advantage.
• Previous exposure to the insurance or other regulated financial service industries would be advantageous.
• Understanding of the Azure cloud architecture, principles and components would be beneficial.

Responsibilities:

• Take ownership of the solution technical specification, developing a detailed understanding of the business requirements, shaping the solution, and documenting the technical requirements as user stories and/or functional specifications including acceptance criteria, to ensure clarity and alignment with business objectives.
• Develop a reputation as a credible, trusted partner through the creation of strong relationships with business stakeholders, SMEs and internal and external technical colleagues at all levels.
• Work with non-technical business stakeholders, eliciting requirements and developing an understanding of their needs and processes, helping steer the business thinking to minimise complexity and maximise reuse.
• Work with technical colleagues including Product Owners, Solution Architects, developers, testers and software vendors to develop and review solution options, ensuring business functional and non-functional concerns are addressed.
• Act as a trusted SME for developers and testers throughout the development process, providing support and guidance on how the solution should be implemented and tested.
• Support testing activities, reviewing results, triaging failures, analysing defects and identifying underlying root cause.
• Implement continual improvements within your sphere of influence, maximising the efficiency of the team to ensure we are constantly delivering high quality and effective technical change.
• Be involved in all stages of the delivery process, from ideation, requirements gathering and analysis, to build, test and deployment.
• Develop a strong understanding of the business case, impacted business processes, and supporting technology to ensure successful outcomes.
• Create low level solutions, including technical specification, while providing direction and leadership to technical and non-technical stakeholders.
• Take on challenging deliveries spanning more than one application and/or technology, with a strong delivery focus.

Technologies:

• API
• Azure
• Cloud
• Support
• REST
• SOAP
• SQL

More:

We are Hiscox, and this is a permanent full-time Systems Analyst role within our UK Retail team. This is a key position focused on delivering technical innovation, integration and automation to improve user experience, productivity and total cost of ownership. We value diversity, a truly inclusive culture, and flexible working wherever we can. The role is based in York, Lisbon, or Colchester, and we offer the opportunity to work with amazing people and be part of a unique culture.

last updated 36 week of 2026