IT Manager

Salary: £55,000 - 60,000 per year

Requirements:

• Must be eligible to work in the UK.
• Proven IT management experience, including leading and developing IT staff.
• Strong hands-on experience setting up, deploying, supporting, and troubleshooting Windows desktops, Windows Server, and macOS.
• Strong Microsoft Intune and MDM experience across laptops, desktops, and tablets.
• Strong knowledge of Microsoft 365 and Entra ID / Active Directory.
• Network administration experience covering switches, wireless access points, routers, TCP/IP, DNS, DHCP, and VLANs.
• High-level network security experience, including firewalls, web filtering, VPNs, and security policies.
• Experience managing IT budgets, MSPs, and external suppliers.
• Experience supporting classroom AV, projectors, and interactive screens.
• Knowledge of GDPR and IT-related legislation.
• Strong communication, planning, troubleshooting, and stakeholder management skills.
• Ability to work independently, prioritise competing demands, and identify improvements.
• Willingness to travel between sites and work flexibly across locations.
• Education sector experience is desirable; candidates from other sectors with the required skills, knowledge, and experience will also be considered.
• Desirable experience includes consolidating IT services across multiple sites into a shared operating model; standardising IT platforms, processes, tools, and documentation; leading RFI/RFP exercises, MSP evaluation, vendor selection, and supplier transitions; and establishing or developing a shared service desk.
• Further desirable experience includes education systems such as Management Information Systems, safeguarding, and parent communication systems; Google Workspace; CIS Controls or Cyber Essentials; VoIP and telephony; classroom recording and learning management systems; and ticket desk analysis and workflows.
• ITIL or project management certification is desirable.

Responsibilities:

• Lead IT services, infrastructure, and support to ensure reliable delivery for staff and pupils across three sites.
• Develop the IT roadmap, standardise platforms and processes, and deliver projects from business case through implementation.
• Lead RFI/RFP exercises, evaluate suppliers, and oversee the transition to a shared MSP with clear service standards.
• Improve IT support and escalation processes and help establish a shared service desk.
• Manage and develop IT engineers across locations, setting priorities, workloads, and objectives.
• Oversee networks, servers, Windows and macOS devices, Microsoft 365, Intune/MDM, identity platforms, and classroom AV.
• Maintain IT security, data protection, and GDPR compliance.
• Manage IT budgets, suppliers, and contracts, working closely with senior education leaders.
• Remain actively involved in troubleshooting and technical delivery alongside the IT team and MSP.

Technologies:

• Active Directory
• Support
• ITIL
• macOS
• Microsoft 365
• Microsoft Intune
• Network
• Security
• TCP/IP
• Web
• Windows
• Office 365

More:

We are a leading education organisation seeking an IT Manager for a permanent, on-site role in South-West London, with occasional travel to Central London. The role spans three London sites and supports approximately 400 staff and 2,000 pupils. It combines hands-on IT management, team leadership, technology strategy, and service improvement, with a focus on moving predominantly Microsoft environments toward a shared IT operating model. The salary is approximately £55,000–£60,000, plus a benefits package.

last updated 40 week of 2026