Sr Product Technology Consultant

Salary: £36,000 - 73,000 per year

Requirements:

• Significant experience in travel technology, hospitality technology, software integration or a comparable customer-facing technical consulting environment.
• Proven experience supporting external customer or partner development teams through API onboarding, implementation, testing, go-live and production support.
• Strong technical expertise with REST, SOAP, OAuth, XML, JSON, API debugging, log analysis, web services and integration architecture.
• Demonstrated ability to translate complex technical concepts into business value and communicate effectively with both technical and non-technical stakeholders.
• Fluent written and spoken English skills.
• Willingness to travel up to 50% based on customer needs across EMEA time zones.
• Deep knowledge of hotel and hospitality connectivity, including PMS, OTA, GDS, channel manager, hotel aggregator or payment gateway integrations.
• Experience with LGX or comparable hospitality connectivity and content distribution solutions.
• Experience managing complex multi-platform integration programs, including LGX-related workflows or equivalent orchestration environments.
• Background in software development, technical product coordination, solution architecture, pre-sales engineering or connectivity performance management.
• Knowledge of one or more GDS platforms and end-to-end agency workflows.
• Practical experience using generative AI, automation or analytics tools to improve troubleshooting speed, workflow quality and team productivity.
• Agile delivery experience; Scrum Master certification or equivalent is advantageous.
• A degree in Computer Science, Software Engineering or a related discipline is advantageous.
• Professional fluency in an additional EMEA language.

Responsibilities:

• Guide customer engineering teams through API onboarding, testing, implementation and production launch across REST, SOAP and OAuth architectures.
• Design practical solution architectures and workflow mappings that integrate our APIs, hospitality connectivity solutions and multi-platform environments.
• Lead or support customer onboarding and adoption of LGX solutions and hotel APIs, helping bridge technical and functional knowledge gaps across customer and internal teams.
• Act as a subject-matter resource for hospitality connectivity, including PMS, OTA, GDS, channel manager, aggregator and payment-related integration concepts.
• Partner with Sales and Account Management to deliver technical discovery, architecture reviews, scoping workshops and customer present-backs.
• Troubleshoot complex implementation issues by analyzing payloads, service logs and system behaviors to accelerate root-cause resolution.
• Assess connectivity performance, investigate data or workflow issues and recommend architecture or process improvements that enhance reliability and customer value.
• Use generative AI and automated log analysis tools to streamline API debugging, speed up issue diagnosis and build repeatable team playbooks.
• Coach Product & Technology Consulting colleagues and deliver technical enablement sessions to improve team capabilities and customer self-sufficiency.
• Act as an internal multiplier by sharing expertise across hospitality, API, connectivity and integration engagements.

Technologies:

• AI
• API
• Cloud
• Support
• JSON
• OAuth
• REST
• SOAP
• Web
• XML
• Backbone

More:

We are Sabre, an AI-native technology leader backed by one of the worlds largest travel data clouds. Built on an open, modular, cloud-native architecture, we help airlines, hoteliers, agencies and other partners retail, distribute and fulfill travel worldwide through intelligent, connected and personalized experiences. We are seeking a Senior Product & Technology Consultant to join our global Product & Technology Consulting team, where we design, adopt and optimize Sabre solutions across EMEA. This role focuses on hospitality connectivity, LGX solutions, API-first architectures and complex multi-platform integrations. We offer an inclusive culture, a flexible work environment and benefits that support your well-being, growth and life outside work, including competitive pay and performance-based bonuses, flexible work options, comprehensive healthcare coverage, generous PTO and holidays, strong retirement planning support, family-friendly benefits and professional development opportunities. The role is based in Richmond, England, United Kingdom and is full time, with hybrid working.

last updated 36 week of 2026