ManagementDirecteur

General Manager CV

General manager resume example showcasing P&L ownership, business unit leadership, revenue growth, and cross-functional team management.

ATS-optimizedFree to useFully editableUpdated for 2026

James Harrison

General Manager

[email protected](312) 995-4430Chicago, IL

Summary

General Manager with 16 years of progressive leadership experience in retail, hospitality, and consumer services industries. Full P&L accountability for business units up to $95M in annual revenue. Consistent record of turnaround leadership, revenue growth, and talent development. MBA and Six Sigma Black Belt certified. Grew regional revenue by 38% and market share by 11 points over 4 years.

Experience

  • General Manager - Midwest Region

    Jul 2018 — Present

    Aramark Corporation · Chicago · IL

    • Lead P&L for $95M food services division across 14 client accounts including hospitals, universities, and corporate facilities
    • Grow regional revenue by 38% in 4 years through new account acquisitions ($18M) and same-account expansion ($9M)
    • Build and develop leadership team of 9 direct reports and organization of 420+ frontline employees
    • Improve client retention from 82% to 96% through systematic account management and service excellence programs
    • Reduce food and labor cost percentages by 3.2 combined points delivering $1.8M improvement in contribution margin
    • Earn President Award for Excellence in 2021 and 2023 for top regional financial performance

  • District Manager

    Mar 2012 — Jun 2018

    Starbucks Corporation · Chicago · IL

    • Led 9 Starbucks stores with combined annual revenue of $28M and 320+ partners (employees)
    • Achieved highest customer satisfaction scores in Midwest division for 3 consecutive years
    • Developed 4 store managers for promotion to district or corporate leadership roles

Education

  • Northwestern University Kellogg School of Management

    Sep 2006 — Jun 2008

    MBA · General Management and Strategy

Resume guide

How to write a General Manager resume

A strong General Manager resume has to pass an Applicant Tracking System (ATS) and then convince a hiring manager in about seven seconds. Here is exactly what to include, how to make each section count, and the mistakes that keep otherwise-qualified management candidates off the shortlist.

What to include in a General Manager resume

  • Professional summary — 2–3 sentences naming your specialization, years of experience, and one standout result.
  • Work experience — reverse-chronological, with quantified achievements (numbers, percentages, dollar amounts) rather than duties.
  • Skills — 8–12 hard and soft skills, mirroring the exact wording of the General Manager job posting.
  • Education & certifications — your highest degree plus any credentials valued in management roles.

General Manager resume summary: good vs. bad

✗ Weak

“Hardworking General Manager seeking a position to use my skills and grow with a great company.”

✓ Strong

“General Manager with 5+ years of experience and a record of measurable results — for example, delivering a project 15% under budget or improving a key metric by 30%.”

Step by step

Write it in 5 steps

  1. 1

    Write your professional summary

    Open your General Manager resume with a 2–3 sentence professional summary that names your specialization, years of experience, and one standout achievement. This sets the context for everything that follows and is the first thing a hiring manager reads.

  2. 2

    List your work experience with quantified achievements

    Add your roles in reverse-chronological order. Write 3–5 bullet points per role starting with a strong action verb (Led, Built, Reduced, Grew) and include a specific metric for every achievement — numbers, percentages, dollar amounts, or time savings.

  3. 3

    Build a targeted skills section

    List 8–12 skills directly matching keywords in General Manager job postings. Include both technical skills (tools, software, methodologies) and soft skills (leadership, communication). Exact keyword matching is essential for passing ATS filters.

  4. 4

    Add education and certifications

    Include your highest degree, institution, and graduation year. List any certifications relevant to Management roles. Certifications can offset experience gaps and are often required or preferred by employers in Management.

  5. 5

    Optimize for ATS and download

    Use standard section headings (Experience, Education, Skills), avoid tables, columns, graphics, and text boxes, and save as PDF or DOCX. Run your resume through an ATS checker to verify keyword coverage, then download and apply.

FAQ

General Manager resume FAQ

What should a General Manager resume include?+

A General Manager resume should include six key sections: (1) A professional summary of 2–3 sentences that positions you for the role; (2) Work experience in reverse-chronological order with quantified achievements using numbers, percentages, and dollar amounts; (3) A skills section with both technical and soft skills matching keywords in Management job postings; (4) Education listing your highest degree and institution; (5) Certifications relevant to the General Manager role; and (6) Optional sections such as projects, publications, or volunteer work if they strengthen your candidacy. Use standard headings and avoid tables, columns, and graphics so Applicant Tracking Systems can parse every section correctly.

How long should a General Manager resume be?+

A General Manager resume should be one page if you have fewer than ten years of experience, and two pages maximum for senior or executive-level professionals with extensive accomplishments. Every line should earn its place — cut roles older than 15 years, generic duties, and anything not directly relevant to the General Manager position you are targeting. Hiring managers spend an average of 7 seconds on an initial resume scan, so a tight, achievement-focused one-pager consistently outperforms a padded two-pager at the same experience level.

What skills should a General Manager list on their resume?+

A General Manager should list skills in two categories. Hard skills are the technical and role-specific competencies: tools, software, programming languages, methodologies, and domain knowledge required for the position — these come directly from the job description. Soft skills are the interpersonal and cognitive abilities that complement technical work: communication, problem-solving, collaboration, and leadership. Include 8–12 skills total, mixing both types, and mirror the exact phrasing used in Management job postings so your resume passes ATS keyword matching. Avoid generic filler like "Microsoft Office" unless the role explicitly requires it.

What makes a strong General Manager resume stand out?+

A strong General Manager resume stands out through three characteristics. First, quantified achievements: every bullet point in your work experience should contain a metric — revenue generated, percentage improvement, team size managed, or cost saved. Vague duties tell hiring managers nothing; specific numbers prove impact. Second, ATS optimization: use the exact keywords, job titles, and tool names that appear in the General Manager postings you are targeting. Even a perfectly written resume will be rejected if it does not match the system's keyword threshold. Third, a targeted professional summary: a 2–3 sentence opening that names your specialization, years of experience, and one standout achievement immediately signals you are the right fit before the hiring manager reads a single bullet point. Clever CV's General Manager resume example demonstrates all three in a format designed to pass ATS and impress human reviewers.

Is the General Manager resume example on Clever CV free to use?+

Yes. The General Manager resume example on Clever CV is completely free to preview and use as your starting point. Click "Use this Example" to copy it instantly into the Clever CV resume builder, where you can edit every section — replace the sample content with your own experience, skills, and certifications — and download a polished, ATS-optimized PDF. Creating an account is free and gives you immediate access to the builder. Advanced features such as AI-powered bullet point generation, the ATS compatibility checker, and resume scoring are available on paid plans.

Build your General Manager resume in minutes

Start from this ATS-ready example, swap in your own details, and download a polished resume.