System Configuration Analyst

Salary: £35,000 - 35,000 per year

Requirements:

• Demonstrable experience of configuring or implementing enterprise software systems, ideally including SaaS or ERP platforms, in line with defined business requirements and process designs.
• Experience of working closely with subject matter experts and operational stakeholders to understand and validate business processes prior to and during system configuration.
• Ability to translate process design outputs and functional specifications into working system builds, with experience of documenting configuration decisions and maintaining accurate configuration logs.
• Experience of participating in iterative configuration workshops and reviews, demonstrating system functionality to stakeholders and incorporating feedback into subsequent build iterations.
• Strong attention to detail and a methodical approach to configuration work, with a commitment to accuracy, consistency, and thorough documentation throughout the build.
• Good written and verbal communication skills, with the ability to explain system functionality clearly to non-technical stakeholders and contribute effectively to cross-functional project teams.
• A degree-level qualification in IT, Computer Science, Business Information Systems or a related discipline, or equivalent professional experience.

Responsibilities:

• Configure the Student Record System in line with agreed business processes, out-of-the-box functionality, and defined exceptions.
• Work closely with the system vendor and subject matter experts to understand and validate business processes prior to and during configuration.
• Translate process outputs and configuration specifications into working system builds, document configuration decisions, and maintain an accurate configuration log throughout the programme.
• Participate in iterative configuration workshops and reviews, incorporating feedback into subsequent build iterations.
• Report progress, risks, and issues to the relevant Project Manager, maintaining accurate records of configuration status across all assigned workstreams.

Technologies:

• Cloud
• ERP
• Support
• Project Manager
• DevOps

More:

We are Cardiff Metropolitan University, and our Student Record System Programme is replacing our current system with a modern, cloud-based platform to transform how we manage the full student lifecycle. This is a functional, business-facing configuration role within our SRS Programme team, working collaboratively with the supplier, subject matter experts, and technical colleagues to turn agreed process designs into a working, tested system ready for go-live. We are a values-based university with a strong community spirit, a culture of inclusion, and a commitment to supporting our people. We offer 25 days annual leave rising to 30 days, plus 12 bank holiday/concessionary days pro rata, membership of the Local Government Pension Scheme, excellent family-friendly policies, learning and development opportunities, subsidised sports and fitness facilities, and free family access to independent specialist wellbeing support.

last updated 39 week of 2026