Senior Vice President - Data Center Services Software Product Management & Ownership

Salary: £61,000 - 101,000 per year

Requirements:

• Formal training in a relevant discipline with combined product management and product ownership experience, ideally within technology or infrastructure domains
• Demonstrated ability to define and manage product strategy and roadmaps across a portfolio of applications
• Hands-on Product Owner experience, including writing and owning user stories, managing a product backlog end-to-end, and making day-to-day prioritisation decisions with engineering teams
• Strong experience facilitating agile ceremonies including sprint planning, refinement, review, and retrospective, and maintaining delivery momentum across multiple teams or workstreams
• Proven stakeholder management skills with the ability to align and influence across business, technology, and operations communities
• Ability to translate complex business and technical requirements into actionable, well-prioritised, and clearly defined backlog items
• Strong analytical skills with comfort using data to inform product decisions and measure impact
• Excellent communication skills with the ability to present product strategy and delivery progress to senior leadership
• Experience in infrastructure, platform engineering, or internal tooling product management
• Familiarity with software development practices and the ability to engage credibly with engineering teams on technical trade-offs
• Experience with agile delivery and product management tooling such as Jira or Confluence
• Exposure to financial services technology or regulated industry environments

Responsibilities:

• Own and drive the product strategy across a portfolio of five or more applications, defining vision, priorities, and success metrics in alignment with Data Center Services and firm-wide objectives
• Build and manage a structured product roadmap, balancing new feature development, technical debt, operational improvements, and strategic initiatives
• Act as Product Owner for engineering teams, owning and prioritising the product backlog, writing epics, user stories, and acceptance criteria, and making scope decisions within sprints
• Lead and facilitate agile ceremonies including sprint planning, backlog refinement, sprint reviews, and retrospectives, ensuring engineering teams have clear, well-prioritised, and well-defined work at all times
• Engage and manage a broad stakeholder community by gathering requirements, mapping user journeys, communicating progress, and aligning priorities across business, technology, and operations teams
• Partner closely with Engineering Managers to align delivery capacity to product priorities and resolve blockers, dependencies, and scope trade-offs
• Define and track product key performance indicators and objectives and key results; use data and user feedback to inform prioritisation and demonstrate value delivered
• Capture and maintain a deep understanding of user needs through structured discovery activities, including user journey mapping, feedback surveys, and facilitated research sessions, feeding insights directly into product prioritisation and backlog decisions
• Champion the voice of the user and business within the engineering team, advocating for usability, quality, and value in every delivery
• Support annual planning cycles, budget discussions, and investment cases for the Data Center Services product portfolio
• Build relationships across the broader JPMorganChase technology and infrastructure community to identify opportunities for collaboration, reuse, and platform alignment

Technologies:

• Confluence
• Support
• JIRA
• Marketing
• Product Owner
• Product Manager

More:

We are partnering directly with JPMorganChase to hire for this role within our Infrastructure Platforms, Data Center Services team. This role sits at the heart of a team that keeps critical infrastructure running and continuously improving at global scale. We offer the opportunity to work across strategic and execution layers, building strong partnerships with leadership, engineering managers, technical leads, and a broad stakeholder community. J.P. Morgan is a global leader in financial services with a strong commitment to trusted long-term partnerships, diversity, inclusion, and reasonable accommodations. Our Corporate Functions team spans finance, risk, human resources, and marketing, helping set our businesses, clients, customers, and employees up for success.

last updated 39 week of 2026