CRM Administrator

Salary: £50,000 - 70,000 per year

Requirements:

• Proven CRM experience specifically with configuration, automation and testing.
• Excellent stakeholder management skills, with the confidence to translate business needs into practical Salesforce solutions.
• Strong analytical, problem-solving, and organisational skills, with the ability to juggle multiple priorities.
• A collaborative, customer-focused mindset with clear, engaging communication skills.

Responsibilities:

• We manage users, permissions, security settings, and overall system access while maintaining high data quality and performance.
• We own Salesforce configuration, automation, releases, testing, deployments, and ongoing updates.
• We support the business with day-to-day troubleshooting, user training, reporting, dashboards, and actionable insights.
• We partner with the CRM Manager and wider stakeholders to gather requirements, shape new projects, and drive effective system adoption.
• We ensure Salesforce aligns with IT governance standards, backed by clear documentation and continuous system enhancements.

Technologies:

• CRM
• Support
• Salesforce
• Security

More:

We are the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We put our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. This CRM Administrator role is based in Warwick with hybrid working. We offer a competitive salary, bonus, and excellent benefits including annual leave that increases with service, a generous pension scheme matched up to 9%, potential bonuses, enhanced maternity/adoption leave, access to online and high street discounts, free healthcare, the YuLife app, and our Cycle to Work scheme.

last updated 32 week of 2026