1st Line Support / Desktop Support (W11, M365)

Salary: £? - ? per year

Requirements:

• Experience providing Windows 10 and Windows 11 desktop support
• Experience supporting Microsoft 365 and Office 365
• Experience providing hands-on, face-to-face support to end users
• Ability to troubleshoot user access, authentication, and general desktop issues
• Full driving licence and access to your own vehicle
• Comfortable travelling between multiple locations

Responsibilities:

• Provide desktop support to users working with Windows 10 and Windows 11
• Troubleshoot hardware and software issues
• Provide Microsoft 365 and Office 365 support
• Assist users with access and authentication issues
• Support onboarding to a new multi-factor authentication platform, including configuring hardware authentication keys
• Provide support across four locations between Dundalk and Ballycoolin
• Undertake project work at different sites, approximately one day per week

Technologies:

• Hardware
• Support
• Microsoft 365
• Office 365
• Windows

More:

We are offering a varied three-month contract combining day-to-day desktop support with project work in a busy Microsoft desktop environment. The role provides direct engagement with users and hands-on experience with Microsoft 365, including exposure to a new authentication rollout. The contract pays €200–€250 per day and covers four locations between Dundalk and Ballycoolin. When project requirements allow, you can generally work from whichever of the four sites is most convenient.

last updated 40 week of 2026