Forward Deployed AI Engineer

Salary: £64,000 - 104,000 per year

Requirements:

• 2–5 years of experience in a software engineering, solutions engineering, or ML deployment role
• Proficiency in Python and working knowledge of AI/ML frameworks (e.g. OpenAI, Hugging Face, LangChain, Pinecone, Weaviate, etc.)
• Familiarity with building LLM applications, RAG systems, or conversational AI workflows
• Experience integrating with enterprise systems via APIs or middleware (e.g. Salesforce, ServiceNow, SAP, Oracle)
• Ability to translate business problems into technical solutions and deliver them quickly
• Strong interpersonal skills and comfort working with customers and in code
• Bias toward action, ownership, and continuous learning in dynamic environments
• Background in SaaS, customer experience, support operations, or manufacturing systems is a plus
• Experience deploying AI in mission-critical environments is a plus
• Prior work with enterprise AI platforms or multi-agent orchestration is a plus

Responsibilities:

• Partner with enterprise customers to scope and implement AI Agent use cases across complex workflows
• Integrate our IFS Loops platform with customer systems
• Tune agent behavior and logic to deliver measurable outcomes such as lower costs, increased efficiency, and fewer errors
• Troubleshoot deployments and iterate quickly to ensure performance, accuracy, and user adoption
• Collaborate closely with Product, Engineering, and Customer Success to feed customer insights into the roadmap
• Document technical decisions and hand off stable deployments to customer engineering or support teams
• Lead the design and deployment of intelligent agents across customer workflows, from discovery and prototyping through configuration, testing, and launch

Technologies:

• AI
• Support
• LLM
• Oracle
• Python
• RAG
• SAP
• Salesforce
• ServiceNow
• Backbone

More:

We are IFS, a billion-dollar revenue company with more than 6,000 employees across all continents. Our AI technology powers our award-winning enterprise software solutions, helping our customers perform at their best when it matters most. We are flexible, innovative, and focused on creating real change and worldwide impact through agility, collaboration, and trust. We value diversity and are committed to building an inclusive workforce that reflects the communities and customers we serve. By joining our global team, you will work in a fast-paced, hands-on environment where you can make a positive impact, contribute to sustainability, and help shape the future with our AI-driven solutions. We offer a full-time role with a salary range of $150,000 to $170,000 annually plus bonus, flexible paid time off including sick and holiday leave, medical, dental, and vision insurance, a 401K with company contribution, flexible spending accounts, life insurance and disability benefits, tuition assistance, and community involvement and volunteering events.

last updated 36 week of 2026