Product Owner

Salary: £28,000 - 68,000 per year

Requirements:

• Proven experience as a Product Owner or in a similar product role within an agile environment
• Experience working in a cross-functional product squad with engineering, design, and delivery teams
• Strong understanding of Agile/Scrum principles and product development practices
• Ability to write clear user stories, define acceptance criteria, and manage competing priorities
• Strong stakeholder management and communication skills
• Ability to work closely with a Product Manager and translate strategic direction into squad execution
• Comfortable making decisions, balancing trade-offs, and working in a fast-paced environment

Responsibilities:

• Own and manage the product backlog for the squad, ensuring priorities are clear, aligned, and well understood
• Make day-to-day prioritisation and scope decisions within agreed product goals and guardrails
• Balance customer value, business priorities, technical considerations, and delivery constraints when making prioritisation decisions
• Ensure backlog items are sufficiently refined, understood, and ready for development
• Ensure delivered work meets agreed acceptance criteria and contributes to desired customer and business outcomes
• Use delivery metrics, customer feedback, and product performance data to identify opportunities for improvement
• Translate product direction, customer needs, and business requirements into well-defined user stories and acceptance criteria
• Work with the Product Manager to execute the product roadmap and help the squad focus on high-value opportunities

Technologies:

• Support
• Product Manager
• Product Owner
• AI

More:

We are Softcat, one of the UKs leading IT infrastructure providers and a FTSE 250-listed company. Our values are Passion, Intelligence, Fun, Responsible, and Community, and we believe engaged employees help us build customer trust and loyalty. We are hiring a permanent, full-time Product Owner for our Internal Technology function, based in Birmingham, Bristol, Glasgow, Leeds, London, Manchester, Marlow, Newcastle, or the South Coast. The role is part of a cross-functional product squad and offers hybrid working, flexible hours, and flexibility around school drop-offs and pick-ups. We foster autonomy, celebrate individuality, welcome different perspectives and backgrounds, and can provide recruitment-process support or adjustments for candidates with a disability or neurodiversity. We encourage applications from people who may lack confidence or experience imposter syndrome.

last updated 40 week of 2026