Business Systems Analyst (Salesforce) – Sheffield

Salary: £45,000 - 52,000 per year

Requirements:

• Previous experience managing a Salesforce or similar roadmap as a Business Analyst, Systems Analyst or Product Owner
• Ability to analyse how work is done and identify where automation or AI can deliver genuine value
• Confidence working with non-technical colleagues and translating their needs into buildable solutions
• Ability to challenge and hold a delivery partner to account
• Strong prioritisation skills and willingness to push back on work that does not provide sufficient value
• Curiosity about applying AI to everyday work, alongside sound judgement about when it is not the right solution
• Working knowledge of Salesforce configuration and administration, or confidence learning it quickly
• Inclination to document and share knowledge

Responsibilities:

• Prioritise the Salesforce roadmap according to business value
• Help colleagues understand what systems are intended to achieve and why
• Write clear requirements and user stories grounded in an understanding of business processes
• Refine and sequence work with the delivery partner before requests are passed on
• Check that changes are adopted and solve the intended problems
• Identify and rank opportunities for automation or AI that could reduce manual effort
• Develop ideas with automation and engineering specialists and stay involved through implementation and adoption
• Integrate AI into tools employees already use
• Study how work moves across teams and identify delays, duplication and unnecessary administration
• Document processes and rationale so knowledge is shared internally

Technologies:

• AI
• Product Owner
• Salesforce

More:

We are recruiting for a Business Systems Analyst to join a UK technology business that leads its market. This is an opportunity to take ownership of a critical part of a growing businesss systems and processes, with influence over how AI and automation are applied. The role is based in Sheffield and offers hybrid working, with three days in the office and two from home. Salary is up to £52,000, depending on experience. We are acting as an Employment Business in relation to this vacancy.

last updated 40 week of 2026