Product Owner

Salary: £85,168 - 93,500 per year

Requirements:

• Degree qualified, or equivalent professional experience, in Business, Technology, Digital, Product Management or a related discipline
• Agile, Scrum Product Owner or Product Management qualification
• Proven experience in product management and agile delivery environments
• Strong understanding of digital product lifecycle management and product frameworks
• Experience using agile methodologies to deliver successful digital products and services
• Strong customer-focused service design capability, with a passion for user-centred approaches
• Experience managing suppliers, contracts and external partners
• Understanding of digital accessibility standards and customer experience best practice
• Understanding of governance, cyber security and data protection principles
• Commercial awareness with the ability to balance customer needs, organisational priorities and value for money

Responsibilities:

• Lead the strategic management and continuous improvement of digital products and platforms across the organisation
• Develop and maintain product strategies, roadmaps and delivery plans that align with customer needs and organisational objectives
• Define and manage product backlogs, user stories and priorities using agile and user-centred delivery approaches
• Work collaboratively with operational teams, customers, IT, Data & BI, suppliers and transformation teams to shape requirements and deliver successful outcomes
• Ensure digital products remain customer-focused, accessible, secure and compliant with organisational standards and governance requirements
• Monitor product performance, adoption, customer feedback and operational impact to support evidence-based decision making
• Develop meaningful product reporting, KPIs and benefits-tracking frameworks
• Identify opportunities for innovation, automation, self-service and service improvement through digital solutions
• Contribute to business cases, investment proposals and funding recommendations for new product initiatives
• Manage supplier and partner relationships, ensuring value for money, effective performance and contractual compliance
• Work with Procurement and Finance teams to support technology procurement, supplier reviews and contract management activities
• Promote agile delivery methodologies, continuous improvement and product management best practice across teams
• Act as a subject matter expert for product management, digital service delivery and customer-focused design

Technologies:

• Support
• Product Owner
• Security

More:

We are A2Dominion, and this Product Owner role is based in Ealing with hybrid working and limited office attendance required, typically 1-2 days per month. This is a permanent, full-time position for 35 hours per week, Monday to Friday, with a salary of £85,168-£93,500 dependent on experience. We are looking for someone to join our Transformation & Innovation team to help shape digital products and platforms that improve services for our customers and colleagues. We offer a range of staff benefits including 30 days holiday plus Bank Holidays, Private Medical Insurance, up to 8% contributory pension and flexible working. We are proud to be a Disability Confident Employer and value diversity, inclusion and flexibility, with reasonable adjustments available throughout our recruitment process.

last updated 38 week of 2026