IT Systems Trainer

Salary: £50,000 - 50,000 per year

Requirements:

• Previous experience delivering training, coaching or systems support within a professional environment
• Strong working knowledge of Microsoft 365, including Teams, SharePoint, Outlook and OneDrive
• Confidence presenting to groups and supporting individuals
• Excellent communication and interpersonal skills
• Strong organisation and time-management skills
• The ability to adapt training for different audiences and levels of technical confidence
• A patient, practical and learner-focused approach
• The confidence to work independently and manage competing priorities
• Experience in any of the following would be particularly advantageous: legal IT or law firm systems, legal case management systems, document management systems, time recording or legal billing software, creating e-learning, instructional videos or digital training content, working within a law firm or professional services organisation

Responsibilities:

• Deliver practical and engaging systems training to colleagues across the firm, including partners, fee earners and business support teams
• Deliver classroom, desk-side, one-to-one and virtual systems training
• Run IT and systems induction training for new starters
• Provide follow-up training and targeted support to individuals and teams
• Help colleagues resolve day-to-day systems queries
• Create clear training guides, videos and e-learning materials
• Keep training content updated as technology and systems develop
• Work closely with departmental heads to identify training needs
• Support the successful adoption of new systems and technology
• Maintain training records and report on engagement and outcomes
• Promote best practice in the use of systems across the firm

Technologies:

• Support
• Microsoft 365
• SharePoint
• Office 365

More:

We are a leading law firm based in Newbury, offering an excellent opportunity for an enthusiastic IT Systems Trainer to join our team. This role is ideal for someone with strong systems knowledge and experience delivering training, coaching or user support who wants to develop their career within IT training and legal technology. We offer a competitive salary, excellent benefits and career development.

last updated 38 week of 2026