Senior System Specialist

Salary: £43,000 - 83,000 per year

Requirements:

• Extensive knowledge of SuccessFactors and the wider SAP product and systems landscape supporting multiple modules.
• Strong experience configuring, supporting, integrating, and optimising SuccessFactors modules.
• Strategic technical leadership with a proven ability to shape system roadmaps, lead design and enhancement initiatives, and align technology solutions with business objectives across complex, multi-site organisations.
• Strong governance, security, and service management knowledge, including access controls, compliance, audit requirements, incident, change, and problem management, and adherence to regulatory standards such as GDPR and ISO 27001.
• Excellent stakeholder, vendor, and communication skills, able to influence senior leaders, collaborate across technical and business teams, manage third-party providers, and translate technical concepts into business outcomes.
• Results-driven and continuous improvement focused, with strong analytical, documentation, mentoring, and problem-solving capabilities, driving system performance, user adoption, operational efficiency, and team development.
• A technical degree in a related field (e.g., Computer Science, Engineering, Maths) or equivalent professional experience.

Responsibilities:

• Provide technical leadership and Subject Matter Expertise across SAP SuccessFactors and enterprise systems, shaping system strategy, supporting the HR technology roadmap, and ensuring alignment with business objectives.
• Manage SuccessFactors system configuration, security, governance, and compliance, including role-based access controls, change management, audit readiness, data protection, and adherence to organisational policies and best practices.
• Lead system support, incident resolution, and service delivery, acting as an escalation point for complex issues, coordinating with stakeholders, and ensuring system availability, performance, and service excellence.
• Oversee integrations, data management, and system lifecycle activities, including data migration, validation, reconciliation, platform upgrades, releases, enhancements, and continuous optimisation.
• Collaborate with business stakeholders, vendors, and third-party partners to define requirements, implement solutions, manage platform roadmaps, support projects, and identify opportunities for innovation and process improvement.
• Drive continuous improvement, documentation, testing, and knowledge sharing, maintaining high-quality system documentation, leading testing activities, providing user training and mentoring, and enhancing operational efficiency and user experience.

Technologies:

• Support
• SAP
• Security

More:

We are QinetiQ, working to create the future through cutting-edge defence technology and ground-breaking innovations that empower and protect lives. This Senior Systems Specialist role is based at our Farnborough, Boscombe Down or Malvern sites, within Enterprise Digital Services, and involves working 37 hours per week with a minimum average site attendance of three days per week. We offer a salary package of 57,150–63,500 depending on experience, plus benefits including a matched contribution pension scheme with life assurance, generous holiday allowance with the option to purchase additional days, optional Health Cash Plan, Private Medical Insurance and Dental Insurance, an employee discount portal, volunteering opportunities, and support for the Armed Forces community. We are committed to an inclusive, accessible and welcoming workplace, with opportunities to collaborate across diverse teams in a state-of-the-art environment focused on defence, security and technology innovation.

last updated 36 week of 2026