Senior Data Analyst, IT Business Services - Midlothian

Salary: £95,000 - 130,000 per year

Requirements:

• Experience working as a Business Analyst, Technical Business Analyst, Systems Analyst or a similar role supporting technology-enabled change.
• Experience gathering, analysing and documenting business or user needs.
• Ability to work in a fast-paced environment with ambiguity and incomplete information, identifying assumptions, gaps and areas requiring further investigation.
• Ability to analyse and document end-to-end business processes, system interactions and enterprise workflows.
• Experience contributing analysis, evidence or options to business cases and investment decisions.
• Ability to support the definition and management of scope, identifying where requirements or proposed changes fall outside agreed boundaries.
• Ability to distil complex information into high-level, understandable concepts and business language.
• Ability to model or explain business processes and identify improvement opportunities.
• Strong written, verbal and visual communication skills adapted to different audiences.
• Ability to build effective relationships and facilitate constructive conversations with stakeholders from different business and technical backgrounds.
• Experience asking constructive questions, testing assumptions and distinguishing underlying business needs from proposed solutions.
• Ability to organise analysis activities, manage priorities and raise risks or uncertainties appropriately.
• Ability to collaborate effectively within multidisciplinary teams, adapting constructively to changing priorities and differing perspectives.
• Ability to use evidence and data to support analysis and recommendations.
• Commitment to learning, feedback and continuous improvement.
• SQL or equivalent data-querying experience.
• Understanding of APIs, integrations and system interfaces.
• Understanding of data flows, source-to-target mappings and information management principles.
• Understanding of solution architecture concepts and enterprise systems landscapes.
• Understanding of non-functional requirements including security, privacy, accessibility and operational support.
• Experience or knowledge in any of the following is advantageous: Power BI, Tableau or similar analytics and visualisation platforms; enterprise applications, SaaS platforms or cloud-based solutions; Microsoft Azure, Microsoft Fabric, Dataverse or equivalent technology platforms; data governance, metadata, lineage or master-data concepts; API specifications and integration design patterns; BPMN, UML or other modelling approaches; Lean or Lean Six Sigma; workflow automation, process automation or orchestration platforms; AI, automation or analytics in business analysis; sharing knowledge, supporting colleagues or contributing to a professional community; relevant professional qualifications or structured learning in business analysis such as BCS, IIBA or equivalent; developing and contributing to proportionate business cases; working across multiple pieces of work concurrently and managing competing demands.

Responsibilities:

• Investigate business problems and opportunities by considering people, processes, technology, information and data.
• Work with stakeholders to understand business objectives, define outcomes and establish measures of success.
• Elicit, analyse, document and validate business, functional, technical and data requirements.
• Translate business needs into clear user stories, acceptance criteria, process models and solution requirements.
• Support solution design, delivery, testing and business acceptance activities.
• Clarify and refine requirements throughout delivery as new information emerges.
• Support prioritisation decisions and help stakeholders balance scope, value and delivery constraints.
• Evaluate delivered solutions against agreed business outcomes and success measures.
• Contribute to continuous improvement of analysis practices, standards and reusable artefacts.
• Assess business, operational and technical impacts of proposed changes, ensuring stakeholders understand implications, dependencies and risks.
• Analyse system interactions, integrations, APIs, interfaces and end-to-end solution flows.
• Document current-state and future-state processes, systems, data flows and user interactions.
• Define and document functional and non-functional requirements, including security, privacy, accessibility, operational support and performance considerations.
• Collaborate with architects, engineers and technical specialists to ensure requirements are understood and delivered effectively.
• Support data discovery activities to identify and understand relevant data sources.
• Analyse data to validate assumptions, identify trends, investigate issues and support decision-making.
• Use evidence and data insights to challenge assumptions, validate business requirements and support solution design decisions.
• Define reporting, information and analytical requirements to support business outcomes.
• Understand and document data flows, mappings, ownership and data quality considerations.

Technologies:

• AI
• API
• Azure
• BPMN
• Cloud
• Fabric
• Support
• Power BI
• SQL
• Security
• Tableau
• UML
• Marketing

More:

We are Deloitte, operating across UK offices including Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Glasgow, Guernsey, Leeds, Manchester, Milton Keynes, Newcastle and Reading. We are looking for Technical Business Analysts to join our Business Analysis team within Enabling Functions. This is a permanent or FTC opportunity with hybrid working, giving you the chance to work flexibly between our local office, virtual collaboration spaces, client sites and remotely depending on role requirements. We offer an environment focused on inclusion, collaboration, development and wellbeing, with opportunities to learn from complex work and world-class training while contributing to meaningful impact across the firm.

last updated 36 week of 2026