IT Modern Workplace Lead

Salary: £32,000 - 72,000 per year

Requirements:

• Experience working within an MSP or enterprise IT environment.
• Strong experience managing Microsoft Intune and modern endpoint management solutions.
• Experience with Microsoft Defender and Endpoint Analytics.
• Experience leveraging new Microsoft technologies and roadmap releases.
• Strong automation experience and a continuous improvement mindset.
• Windows image creation, build and deployment experience.
• Active Directory administration skills.
• Strong PowerShell scripting capability.
• Excellent troubleshooting, problem-solving and communication skills.
• Ability to manage multiple priorities and work effectively under pressure.
• Collaborative approach with the ability to mentor and support colleagues.
• Customer-first attitude and passion for delivering excellent service.

Responsibilities:

• Act as the technical escalation point for complex Modern Workplace and Intune-related issues.
• Provide expert support across Microsoft Intune, Endpoint Management, Defender and Endpoint Analytics.
• Mentor engineers and share technical knowledge to support team development.
• Support major incidents as a technical specialist and help drive successful outcomes.
• Review and approve high-risk technical changes.
• Identify and implement automation opportunities to improve efficiency and service delivery.
• Lead technical projects and support the onboarding of new customers.
• Monitor Microsofts roadmap and identify opportunities to introduce new capabilities and services to clients.
• Act as a trusted advisor to customers, providing thought leadership and strategic guidance.
• Contribute to service design improvements, change proposals and roadmap development.
• Resolve complex and sensitive technical tickets while ensuring SLA and KPI compliance.

Technologies:

• Active Directory
• Support
• Microsoft Intune
• PowerShell
• Windows

More:

We are Littlefish, an Infrastructure team based in Nottingham, working on site with a salary of up to 50,000. We are looking for people who can make a real difference and who thrive on optimism, excitement, and thinking outside the box. We value creative, passionate, energetic, friendly people, and we offer a referral bonus scheme of 1000, access to LinkedIn Learning with over 16,000 expert-led tutorials, a healthcare cash plan, casual dress policy, company pension scheme, company social events, 25 days annual leave plus public and bank holidays, and a purchase of annual leave scheme. We are committed to diversity and inclusion and aim to be a place where everyone can be themselves.

last updated 36 week of 2026