Customer Engineering Manager, Manufacturing and Industries

Salary: £100,000 - 100,000 per year

Requirements:

• Bachelors degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience with technical conversations, demos, prototyping, or workshops with customers.
• Experience with leadership, such as people management, team lead, mentorship, or coaching.
• Experience with software lifecycles, building tools, and architecting or developing software for scalable, distributed systems, such as data platform, AI/ML, or infrastructure.
• Experience as a pre-sales manager or technical customer-facing people manager within a professional services or sales engineering team.
• Experience managing a team through pre-sales processes and career development, such as account mapping, quota setting, performance management, or managing sensitive information.
• Experience engaging with and presenting to technical stakeholders or executive leaders.
• Experience driving delivery and consumption plans for complex, cross-pillar cloud solutions.

Responsibilities:

• Lead a team of Customer Engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for our customers and accelerate value realization.
• Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins.
• Partner with Sales to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones.
• Through planning stages, determine alignment, coverage, and staffing needs.
• Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects.
• Work cross-functionally across Google, partners, and our team to resolve technical roadblocks.

Technologies:

• AI
• Cloud
• Hardware
• Support
• Security
• DevOps

More:

We are partnering directly with Google to hire for this role. Our Google Cloud Platform team helps customers transform and build whats next for their business with technology built in the cloud. Our products are developed for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. We support developers, small and large businesses, educational institutions, and government agencies, and we work as an entrepreneurial team in a rapidly growing business. As part of our team, you will help shape how businesses of all sizes use technology to connect with customers, employees, and partners. Google Cloud accelerates every organizations ability to digitally transform its business and industry, delivering enterprise-grade solutions and tools that help developers build more sustainably. Customers in more than 200 countries and territories trust Google Cloud to enable growth and solve critical business problems.

last updated 35 week of 2026