IT Operations Analyst

Salary: £31,539 - 31,539 per year

Requirements:

• Previous experience in an IT or operational environment, supporting administrative or monitoring activities.
• Experience working with IT systems such as Microsoft 365, identity platforms, or service management tools in an administrative or operational capacity.
• A background in processing joiners/movers/leavers, updating access records, or supporting compliance checks.
• Experience using service management or ticketing systems to record, categorise, and track operational tasks.
• Experience in a membership, charity or regulated environment would be advantageous.

Responsibilities:

• Support the day-to-day operation of our IT services.
• Monitor systems and maintain operational records.
• Support user access, compliance activities and business applications.
• Help ensure our technology services run smoothly and effectively.
• Contribute to the performance and resilience of our IT services.

Technologies:

• Support
• Microsoft 365
• Office 365

More:

We are IStructE, the charity and professional body for structural engineers, with a global membership that has designed many of the worlds iconic structures. Our mission is to create safer structures for the public benefit, with a strong focus on environmental sustainability, inclusion, and supporting talent from all backgrounds into the profession. This is a permanent, full-time role based in London, Farringdon, working 35 hours per week with a minimum of four days in the office and out-of-hours support where required. We offer a starting salary of £31,539 per annum plus an excellent benefits package, including annual leave, pension, insurance cover, health benefits, development opportunities and more. Our office is bright, modern and open plan, and we are an inclusive and friendly workforce of around 80 people.

last updated 34 week of 2026