Technical Architect (VMWare)

Salary: £50,000 - 60,000 per year

Requirements:

• Proven experience designing, deploying and supporting VMware Cloud Foundation (VCF) / vSphere private cloud environments
• Degree in Computer Science/IT, or equivalent professional experience
• Strong knowledge of data centre infrastructure, including compute, storage and networking
• Experience with capacity management, system documentation and operational processes
• Working understanding of information and data security principles
• Experience acting as an escalation point for 2nd/3rd-line support teams
• Experience gathering requirements from other departments and translating these into technical solutions
• Experience delivering work to SLAs or agreed project timelines
• VMware certification relevant to VCF/vSphere (e.g. VCP-DCV)
• Advanced VMware certification (e.g. VCAP, VCDX)
• Certification in a public cloud platform (AWS/Azure/GCP)
• ITIL Foundation
• Experience with VMware NSX and/or vSAN
• Scripting and automation experience (e.g. PowerCLI, Terraform, Ansible) to support a move towards proactive/automated service
• Experience working in a managed service or customer-facing environment
• Experience working with Kubernetes or container environments
• Experience working with third-party suppliers and managing supplier relationships
• Experience mentoring or providing technical leadership to junior engineers
• Confident communicator able to explain technical decisions to engineers, project teams, customer stakeholders and end users
• Ability to work independently, manage competing priorities and collaborate effectively across technical disciplines
• Ability to build good relationships with customers and colleagues
• Ability to maintain a high standard of work and technical capability, setting an example to junior members of the team
• Takes ownership of actions
• Learns about customer and stakeholder needs, interests and concerns

Responsibilities:

• Assist in support of the data centre estate
• Develop, support and maintain the private cloud based on VMware VCF 9.1
• Work with other departments to gather requirements and develop solutions that meet their needs
• Deliver robust, secure and reliable systems that are well defined and meet agreed availability targets
• Ensure that all systems are documented effectively, processes are fit for purpose and capacity is managed
• Stay up to date on the latest trends in technologies
• Provide an escalation path for the Service Desk to assist in diagnosing and fixing systems
• Provide evidence-based solution designs
• Secure data and infrastructure from threats
• Assist in improving operational efficiency
• Assist in increasing competitive advantage
• Move towards a proactive and automated service
• Work to SLA or agreed project timelines
• Assist with BAU when required

Technologies:

• AWS
• Ansible
• Azure
• Cloud
• Cisco
• GCP
• Support
• ITIL
• Kubernetes
• Network
• Security
• Terraform
• VMware
• Architect

More:

We are ITPS, and we are offering an exciting opportunity to join our small, highly collaborative platforms team in a hybrid role based at our data centre in Chester-le-Street, County Durham, with around three days each week on site and a preferred commute distance of DH2 1AQ. Our standard hours are 8:30am to 5:00pm, and we offer a pay band of £50,000 to £60,000 per year depending on skills, experience and certifications. We are experts in solving complex business problems through intelligent and secure IT implementation that protects and transforms organisations, helping them to grow. With 26 years of experience, we partner with public and private sector organisations to deliver data centre, cyber security, cloud, data and analytics, network services and managed services solutions. Our accredited engineering teams and strategic relationships with partners such as Microsoft and Cisco help us deliver benefits that make our customers more agile, competitive and resilient. We also offer a wide range of benefits, including 27 days annual leave, your birthday off, annual pay reviews, Perkbox membership, online GP and physiotherapy service, enhanced sick pay and family leave, salary sacrifice pension matching up to 7%, funded training and certification, and additional hybrid, cycling, voucher, electric car and Costco benefits after probation.

last updated 38 week of 2026