Head of Product

Salary: £61,000 - 101,000 per year

Requirements:

• Senior product leadership experience, owning both strategy and delivery for software at scale.
• A track record of setting multi-year product direction and delivering it.
• Ability to think strategically and connect priorities across a product portfolio.
• Comfort working with both modern and heritage technology, with a clear point of view on modernisation and innovation.
• Experience leading and developing product teams.
• Credibility in health IT or clinical software; understanding of NHS primary care, neighbourhood health, or urgent care is a strong advantage.
• Experience delivering for large enterprise or national customers.
• Working knowledge of regulated software obligations such as DCB0129, DCB0160, and EU MDR Class IIa.
• Commercial acumen and accountability for the performance of a multi-product revenue base.
• Desirable: familiarity with the direction of NHS neighbourhood health policy.
• Desirable: experience modernising legacy products without disrupting customers.

Responsibilities:

• Own our neighbourhood health strategy, using our products to connect care around the patient.
• Set the multi-year product direction for Neighbourhood and Urgent Care within our wider IQ Health roadmap.
• Work with other Heads of Product to connect strategy across our portfolio.
• Identify how established and emerging products can work together, and set the direction for modernising heritage technology.
• Own delivery for national enterprise customers, balancing large-scale commitments with the product roadmap.
• Balance strategic work with hands-on delivery support, ensuring committed releases are delivered against the roadmap and commercial plan.
• Lead, coach, and develop the product team across Neighbourhood and Urgent Care.
• Represent our products with NHS and enterprise customer stakeholders, translating clinical and market needs into a prioritised roadmap.

Technologies:

• AI
• Support
• Embedded

More:

We are a UK business software and services company delivering sector-focused technology that simplifies complexity and supports progress across critical sectors. We provide SaaS workflow applications and IT services, including hosting, managed services, and application modernisation, and our secure, scalable platform includes our private AI service for UK organisations. We are based at The Mailbox in Birmingham and operate across the UK, Ireland, India, and Australia. This Head of Product role sits within our Health & Care portfolio and leads our Neighbourhood and Urgent Care propositions. Applications are open until 14/08. We offer 26 days of holiday plus bank holidays, with the option to buy more, paid volunteering leave, extensive family and sick leave, an Employee Assistance Programme, private medical insurance, performance-based rewards, income protection, pension matching, life assurance, financial planning support, learning and development opportunities, and a range of flexible benefits. We are committed to an inclusive workplace, and our ESG strategy guides our work for our people, customers, and the planet. We were recognised in the Financial Times Best Employers 2026 list for the second year running.

last updated 40 week of 2026