Platform Professional Services Analyst (Remote)

Salary: £65,000 - 105,000 per year

Requirements:

• Experience in multiple areas such as SOC operations, malware analysis, or incident response.
• Experience conducting or managing incident response, including investigating targeted threats.
• Computer forensic analysis experience using a variety of tools to determine the extent and scope of compromise.
• Understanding of system internals and how to implement and execute countermeasures and remediation.
• Knowledge of network protocols and analysis tools, with the ability to analyze network logs.
• Ability to perform static and dynamic malware analysis.
• Strong understanding of targeted attacks and the ability to develop customized tactical and strategic remediation plans.
• Strong understanding of secure network architecture and experience in network operations.
• Experience coding in Python, PowerShell, .NET, or other languages, or a desire to learn.
• Proven experience using AI technologies to enhance decision-making, streamline workflows, improve efficiency, and drive business outcomes.
• Ability to complete technical tasks without supervision.
• Desire to develop technical and interpersonal skills.
• Strong project management skills.
• Contributing thought leadership in the incident response industry.
• Ability to foster a positive work environment and communicate effectively with customers during security incidents.
• A degree in computer science or a related field is welcome, as are industry-related DFIR certifications; neither is required.

Responsibilities:

• Handle and remediate incidents across Windows, Mac, and Linux platforms.
• Analyze malware across customer environments, including new and emerging threats.
• Develop and improve incident detection processes and execute countermeasures.
• Communicate findings and recommendations to customers in writing and verbally.
• Develop and implement security content and automations across CrowdStrike modules, including EDR and SIEM.
• Share industry thought leadership through blog posts, CrowdCasts, and public speaking.
• Provide feedback and solutions to improve operational materials and capabilities.
• Support clients with onboarding and configuring other CrowdStrike Falcon security modules.

Technologies:

• AI
• Support
• Linux
• Network
• PowerShell
• Python
• Security
• Windows
• ASP.NET
• C#
• Firewall
• Perl
• Rails
• Ruby

More:

We are CrowdStrike, a global cybersecurity company working to stop breaches with our AI-native platform. Our systems process nearly 3 trillion events per day, and customers across industries rely on us to protect their businesses and communities. This senior analyst role is part of our Platform Professional Services team, including Gold Standard, an elite team that helps clients get the most from the Falcon platform through configuration, detection triage, and remediation. We offer flexibility and autonomy, competitive compensation and equity, wellness programs, paid leave, professional development, employee networks, volunteer opportunities, and a vibrant office culture. This is a full-time remote role in the United Kingdom or Spain. We are an equal opportunity employer committed to a culture of belonging.

last updated 40 week of 2026