WMS Integration Support (Nights)

Salary: £45,000 - 55,000 per year

Requirements:

• Proven commercial experience supporting Blue Yonder Discrete WMS (BY WMS).
• Strong understanding of both the front-end application and back-end architecture of BY WMS.
• Experience supporting WMS integrations and troubleshooting interface issues.
• Knowledge of warehouse management processes and distribution centre operations.
• Experience analysing application logs and diagnosing technical issues.
• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities within a fast-paced operational environment.
• Excellent communication skills with both technical and operational stakeholders.
• Ability to work independently on permanent night shifts.

Responsibilities:

• Provide technical support for the Blue Yonder Discrete WMS environment during overnight operations.
• Monitor and maintain integrations between BY WMS and connected business systems.
• Investigate, diagnose and resolve application and integration issues.
• Support both front-end WMS functionality and back-end processing.
• Monitor interface queues, scheduled jobs and system services to ensure successful processing.
• Analyse application logs, integration failures and system performance to identify root causes.
• Escalate complex technical issues to development teams or third-party vendors where required.
• Perform overnight system health checks and proactive monitoring.
• Support system releases, maintenance activities and planned changes.
• Produce clear documentation for incidents, resolutions and recurring issues.
• Work closely with warehouse operations and wider IT teams to ensure maximum system availability.
• Identify opportunities to improve system reliability and support processes.

Technologies:

• Support

More:

We are hiring an experienced WMS Integration Support Engineer to support our Blue Yonder Discrete WMS environment overnight. This is a business-critical, on-site role based in South Yorkshire, working Sunday to Thursday from 10:00pm to 6:00am, with overtime available. You will join our IT team and work closely with warehouse operations and wider stakeholders to maintain system stability, availability and performance while supporting integrations, incidents, releases and improvements to our support processes.

last updated 30 week of 2026