Microsoft Dynamics 365 CRM Solutions Architect

Salary: £58,000 - 98,000 per year

Requirements:

• At least 7 years of experience in a Microsoft Dynamics Architect role
• At least 7 years of experience in a Solution Architect role
• At least 7 years of experience with Dynamics CRM configuration and customisation
• At least 7 years of experience across Dynamics CRM, Marketing, Customer Service and Portal
• Experience in solution design, critical thinking, configuration and customisation, testing, and debugging
• Experience with development tools such as Visual Studio
• Excellent interpersonal skills
• English as a primary language
• Experience in global delivery environments and working with remote teams
• Education-sector experience and experience with DevOps
• Microsoft Dynamics CRM certifications
• Other Microsoft certifications
• Cloud solution certifications
• TOGAF certification or equivalent

Responsibilities:

• Act as the design authority for the Dynamics CRM solution and promote its use across the organisation
• Work with key stakeholders to develop and enhance the Dynamics solution
• Govern the design, architecture and implementation of the global platform
• Lead the conceptualisation, design and delivery of solutions across the Dynamics landscape, including CRM, Marketing, Portal and integrations
• Apply in-depth Microsoft Dynamics knowledge to address technical design challenges across more than 30 sites
• Prepare architectural documents describing proposed business and technical solutions, and seek approval for them
• Liaise between the business, Product Owner and technical teams to help embed solutions effectively
• Apply best practices based on Microsoft Dynamics standards and supported configurations and customisations
• Use JScript, C#, PowerApps and Microsoft technologies to enhance the solution and develop proof-of-concept demonstrations
• Investigate and propose new technologies or changes to existing architecture that benefit admissions user communities
• Keep knowledge of Dynamics and supporting technologies current with platform changes
• Identify product risks and mitigate or communicate them as needed
• Organise and conduct discovery workshops, discussions and value-based use-case demonstrations for requirements and proposed solutions
• Provide technical design support to the Global Applications team for building or revising support processes and practices

Technologies:

• Architect
• C#
• Cloud
• CRM
• DevOps
• Support
• Marketing
• Microsoft Dynamics 365 CRM
• Product Owner
• TOGAF
• Visual Studio
• Office 365
• Embedded
• Nexus

More:

We are recruiting a Microsoft Dynamics 365 CRM Solutions Architect for a client with global operations. This is a permanent, full-time role based in Milton Keynes, with a salary of £70,000–£85,000 plus benefits. The successful candidate will support a global platform used across more than 30 sites.

last updated 40 week of 2026