ServiceNow Senior Solution Architect

Salary: £41,000 - 81,000 per year

Requirements:

• 8+ years of experience in consulting / professional services and technical delivery
• A proven track record of delivering technology projects on the ServiceNow platform as a Solution Architect
• Certified ServiceNow System Administrator
• Certified Implementation Specialist in at least 3 product suites
• Experience of agile and traditional software and project methodologies
• ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
• ServiceNow Certified Application Developer (CAD)
• Certified in ITIL Foundation (v3 or v4)
• Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions
• Understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.
• Experience in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages
• Ability to author clear and comprehensive documentation

Responsibilities:

• Lead the technical delivery of a portfolio of projects based on the ServiceNow platform
• Analyse new business requirements and their correct technical implementation solutions using industry best practices
• Define technical solutions at an architectural and design level of detail
• Provide senior technical leadership and mentoring to junior architects and offshore development teams
• Deliver compelling solution demonstrations across the ServiceNow platform
• Assist development teams in resolving technical issues through all stages of the project lifecycle
• Support the ServiceNow presales opportunity lifecycle
• Contribute to the development of our ServiceNow based product roadmap
• Operate as a member of the wider KPMG community, sharing knowledge across functions and building your personal network within the firm

Technologies:

• Angular
• Architect
• CSS
• Support
• ITIL
• JavaScript
• LDAP
• Network
• ServiceNow
• Web
• UX UI Design

More:

As a Senior ServiceNow Solution Architect, we lead delivery of ServiceNow-based solutions across multiple client projects while working closely with client stakeholders, delivery leads, business analysts, developers and testers to guide design through implementation and beyond. We maintain our risk and quality standards, continue to grow our knowledge of the ServiceNow platform through certifications, webinars, case studies, training and community resources, and contribute to our wider KPMG community by sharing knowledge across functions.

last updated 35 week of 2026