IT Support Engineer

Salary: £30,000 - 35,000 per year

Requirements:

• Several years of experience in an IT Support, Infrastructure, or Systems Administration role.
• A strong understanding of IT security principles, data protection, and compliance requirements.
• Good working knowledge of Cyber Essentials and its practical application within a business environment.
• Hands-on experience supporting Microsoft 365, Azure, hardware, and software solutions.
• Solid networking knowledge, including TCP/IP, DNS, DHCP, VPNs, and firewalls.
• Excellent communication and stakeholder management skills.
• A proactive, solutions-focused approach with strong attention to detail.
• The ability to work effectively in a fully on-site environment and provide face-to-face support to end users.
• A willingness to undergo stringent background checks due to the nature of our organisation and our clients.

Responsibilities:

• Provide day-to-day IT support, including hardware, software, networking, and user troubleshooting.
• Manage user accounts, permissions, and access controls across business systems.
• Monitor network activity and support the implementation of security best practices.
• Ensure systems are appropriately patched, updated, maintained, and documented.
• Support compliance initiatives relating to Cyber Essentials, GDPR, ISO standards, and other regulatory frameworks.
• Assist with internal and external audits, providing technical documentation and subject matter expertise.
• Maintain and improve network infrastructure, including TCP/IP and associated technologies.
• Support and administer Microsoft 365, Azure, and related cloud services.
• Work collaboratively with internal teams to ensure secure, efficient, and reliable IT operations.
• Contribute to continuous improvement initiatives across IT support, infrastructure, and security processes.

Technologies:

• Azure
• Cloud
• Hardware
• Support
• Microsoft 365
• Network
• Security
• TCP/IP
• Office 365
• Active Directory
• ITIL
• PowerShell
• SharePoint
• VPN
• Windows

More:

We are a growing organisation offering an exciting opportunity for an experienced IT Support Engineer to join our team in a fully site-based role with parking available. This is a hands-on position where you will help support and enhance critical IT infrastructure while maintaining strong cyber security and compliance standards. We offer a comprehensive benefits package, ongoing training and professional development, and the opportunity to gain further exposure to cyber security, compliance, and infrastructure projects within a stable and supportive working environment with opportunities for growth.

last updated 31 week of 2026