Senior IT Engineer - London

Salary: £62,000 - 88,000 per year

Requirements:

• Experience as a senior engineer or in a similar technical role supporting collaboration tools and services
• Ability to lead technical design and architectural decisions
• Ability to act as a subject matter expert for AI capabilities within collaboration tooling
• Ability to communicate sound technical decisions in ambiguous situations
• Comfortable acting as a technical escalation point for complex problems
• Curiosity about emerging technologies, particularly AI and automation
• Ability to translate technology into practical business value
• Ability to establish and promote engineering standards, operational practices, and architectural principles
• Ability to work collaboratively across teams and disciplines
• Ability to raise the skills and performance of others
• Passion for realistic, high-quality engineering excellence
• Attention to detail and common sense
• Willingness to learn and teach through pair programming, talks, documentation, workshops, or mentoring

Responsibilities:

• Help implement and support the collaboration tools and services used by our staff
• Lead technical design and architectural decisions for collaboration tooling platforms
• Provide guidance and direction for engineers across the team
• Act as a subject matter expert for AI capabilities within collaboration tooling
• Help teams understand, adopt, and safely leverage AI-powered features and services
• Engage with other disciplines, groups, and teams across our technology organization and beyond
• Evangelize the tools and solutions that our team owns and manages
• Contribute to product and renewal roadmaps for the tools we own
• Understand the capabilities our collaboration tools provide and stay abreast of market developments
• Help manage and select suppliers of key collaboration tools or technologies
• Liaise with vendors and internal customers of collaboration tools
• Help set and reinforce our inclusive, respectful, multidisciplinary, and open culture
• Help improve the technology, processes, and skills of the team
• Establish and promote engineering standards, operational practices, and architectural principles for collaboration tooling and associated integrations

Technologies:

• AI
• Cloud
• Support
• ChatGPT
• Confluence
• Figma
• JIRA
• Slack
• Zapier

More:

We are the Financial Times, one of the worlds leading news organisations, globally recognised for our authority, integrity, and accuracy, with a mission to deliver quality information and services worldwide. We offer a warm, collaborative culture with a diverse community of experts who support growth, career aspirations, and wellbeing. Our Infrastructure & Operations group in Technology includes around 90 people across teams covering cloud services, code management, end-user devices, collaboration tools, networking, service desk, identity and access management, and technical operations support. We value transparency, accountability, shared responsibility, and teamwork, and we support informal knowledge sharing alongside formal training opportunities. We offer best-in-class benefits that vary by location and may include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships, and opportunities to give back to the community. We operate a hybrid model requiring staff to work onsite 50% of the time, subject to role requirements and regular review.

last updated 35 week of 2026