Lead Technical Program Manager

Salary: £100,000 - 100,000 per year

Requirements:

• Strong community / initiative ownership experience, with a track record of bringing new ideas and improvements to a brown-field project, and successfully delivering them.
• Experience defining and running deadline-driven processes, ideally in innovation or community engagement.
• Demonstrated ability to influence across diverse stakeholder groups (contributors, evaluators, sponsors, delivery teams), driving alignment and decisions.
• Excellent communication skills, including comfort facilitating sessions and presenting confidently to large audiences.
• Very strong attention to detail, high personal standards, ownership mentality, and ability to context-switch rapidly (e.g: between Hub and community activities).
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• A broad existing network within the JPMorganChase technology community.
• Experience organising events, communities, developer-relations initiatives, or other internal engagement programs.
• Comfort being a visible community presence-on stage when needed, while enabling others to lead and be recognised.

Responsibilities:

• Define the Hubs product vision, value proposition, target users, and success metrics.
• Establish and maintain a transparent idea-to-outcome lifecycle (intake triage evaluation proof-of-concept sponsorship outcome reporting).
• Build and manage a roadmap that transitions the Hub from pre-production to an always-on, continuously operating mechanism.
• Take responsibility for the Hubs reliability, availability, and day-to-day operating model, partnering with the software engineers in the Vector team and other engineering, platform, and operations teams as necessary.
• Drive adoption: onboarding, documentation, comms, feedback loops, and continuous improvements to user experience and process clarity.
• Define how information is handled throughout the idea lifecycle, allowing effective idea contribution and evaluation.
• Ensure the Hub becomes a trusted source of truth for innovation pipeline status and outcomes.
• Build a network of volunteers to assist with Hub development and innovation pipeline activities.
• Leverage Vector to promote the Hub, opening it to the global community.
• Engage on a daily basis with senior leaders to support and sponsor ideas, and the Hub itself.
• Organise and deliver Vector activities and partner with and support the regional leads.
• Facilitate sessions confidently and energetically, acting as a visible ambassador for the community.
• Leverage and expand your network across the JPMorganChase technology community.
• Use enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis, validating outputs and handling data according to sensitivity requirements.
• Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Technologies:

• AI
• Cloud
• Support
• Network
• Marketing
• Web

More:

We are partnering directly with JPMorganChase to hire an Innovation Hub & Community Lead for Vector, our software engineering community. Vector brings together 17,000+ subscribers through activities that promote knowledge sharing, networking, strategy alignment, and technical excellence, with a mission to support the personal development of software engineers building and operating cloud applications. This role sits within a small, dedicated team and focuses on shaping our Innovation Hub and organising Vector activities and events. We offer the opportunity to help define how innovation is discovered, evaluated, and delivered across a large global organisation, while also contributing to a leading internal software engineering community. JPMorganChase is a global financial services firm with a strong focus on diversity, inclusion, and supporting corporate functions that help our businesses, clients, customers, and employees succeed.

last updated 35 week of 2026