Junior IT Engineer

Salary: £25,000 - 30,000 per year

Requirements:

• A good understanding of IT fundamentals.
• Basic knowledge of Windows and computer hardware.
• Familiarity with basic networking concepts.
• Strong troubleshooting and communication skills.
• A genuine interest in technology and IT.
• A methodical work ethic with a keen attention to detail.
• Technically curious with a desire to learn and grow.
• Methodical and analytical, with strong problem-solving skills.
• Security-conscious and attentive to detail.
• Effective communicator with both technical and non-technical users.
• Self-motivated and capable of managing priorities and tasks effectively.
• Passionate about developing a career in IT engineering and Professional Services.
• CompTIA A+ or equivalent certification is desirable.
• CompTIA Network+ or Security+ certification is desirable.
• Microsoft certifications such as MS-900, AZ-900, or SC-900 are desirable.
• Experience with Microsoft 365, Entra ID, Intune, or Microsoft Defender is desirable.
• Basic PowerShell knowledge is desirable.
• Previous IT support or helpdesk experience is desirable.
• Formal qualifications are not a requirement; practical IT knowledge and a willingness to learn are equally valued.

Responsibilities:

• Provide first-line and second-line IT support to users.
• Set up, configure, and maintain laptops, desktops, and other IT equipment.
• Monitor CyberSmart to ensure compliance with security requirements.
• Keep operating systems, applications, and security tools updated.
• Assist with user onboarding and offboarding processes.
• Troubleshoot hardware, software, networking, and Microsoft 365 issues.
• Support Microsoft 365 administration and security improvements.
• Monitor and enhance Microsoft Secure Score.
• Assist in the implementation and management of Microsoft Intune.
• Maintain accurate IT asset records and technical documentation.
• Collaborate on wider IT projects and continuous improvements.
• Initially focus on day-to-day IT support, monitoring, and maintaining device security.
• As experience grows, take on Microsoft 365 administration and participation in Microsoft Intune projects.

Technologies:

• Hardware
• Support
• Microsoft 365
• Microsoft Intune
• Network
• PowerShell
• Security
• Windows
• Office 365

More:

We are seeking a dynamic and enthusiastic Junior IT Engineer to join our IT team in London City on a permanent full-time basis, working 40 hours per week from 08:30 to 17:30, Monday to Friday. This is a fantastic opportunity for someone with a solid foundation in IT who is eager to expand their skills across IT support, cybersecurity, Microsoft 365, and endpoint management. The role offers a clear path to grow from IT Support into IT Professional Services, with opportunities to work on exciting projects involving Microsoft 365 and Intune as your skills develop. We are a supportive and forward-thinking employer committed to helping you build your career and make a meaningful impact.

last updated 35 week of 2026