D365 Systems Manager

Salary: £65,000 - 70,000 per year

Requirements:

• Strong experience working with Microsoft Dynamics 365
• Experience delivering D365 implementations, enhancements or optimisation programmes
• Strong business process improvement and analysis skills
• The ability to bridge the gap between technical teams and business stakeholders
• Experience managing third-party suppliers or implementation partners
• Confidence engaging with and influencing senior stakeholders
• A track record of taking improvements from initial requirement through to successful adoption

Responsibilities:

• Own and drive the ongoing optimisation of our Microsoft Dynamics 365 environment
• Work with teams across the business to understand processes, pain points and improvement opportunities
• Translate business requirements into practical system and process improvements
• Lead D365 enhancements and optimisation initiatives from requirements through to delivery and adoption
• Identify opportunities to simplify, standardise and automate processes
• Coordinate internal stakeholders, technical teams and third-party D365 partners
• Support testing, implementation, go-live and continuous improvement
• Ensure new functionality is properly embedded and delivering measurable business value

Technologies:

• Embedded
• Support
• Project Manager
• Office 365

More:

We are a growing organisation going through a significant period of digital change, and this role sits at the intersection of technology, business process and change. Based in the Midlands with a hybrid working arrangement, we offer a package of £65,000 plus a £5,000 car allowance, bonus and benefits. This role would suit someone currently working as a D365 Functional Consultant, D365 Business Systems Manager, Business Applications Manager, D365 Project Manager, Business Systems Lead or Business Optimisation Manager who wants greater ownership and the opportunity to shape how Dynamics is used across our organisation.

last updated 35 week of 2026