OT Technical Support Manager

Salary: £50,000 - 70,000 per year

Requirements:

• We need a strong background in the operational management and support of critical OT platforms within high-availability environments.
• We need experience supporting and operationally managing OT platforms.
• We need knowledge of systems such as Distribution Management Systems, SCADA, data historians, telemetry and communications platforms.
• We need incident management experience, including fault diagnosis, recovery and operational resilience.
• We need experience working in high-availability operational environments.
• We need experience managing OT patching, vulnerability remediation and maintenance activities.
• We need resource allocation, workforce planning and capability-mapping experience.
• We need experience coaching and developing technical teams.
• We need strong operational leadership and stakeholder-management skills.
• We need Operational Technology experience within the utilities sector.

Responsibilities:

• We will lead the operational support and maintenance of high-availability OT systems.
• We will manage incident response, fault diagnosis, system recovery and operational resilience.
• We will oversee service delivery across the supported OT environment.
• We will coordinate OT patching, maintenance and vulnerability remediation activities.
• We will plan and allocate technical resources according to operational requirements.
• We will map team capability and identify technical development requirements.
• We will coach and develop technical team members.
• We will provide strong operational leadership and effective stakeholder management.

Technologies:

• Incident Management
• Support

More:

We are working through a professional services organisation on an Operational Technology assignment within the utilities sector. This role offers the opportunity to lead operational support, maintenance and resilience across high-availability OT systems. The working arrangement, contract length and rate are to be confirmed.

last updated 39 week of 2026