Agentforce Senior Success Architect

Salary: £62,000 - 102,000 per year

Requirements:

• We require fluent French and English.
• We require a minimum of 2 development/project implementation lifecycles of Salesforce solutions, with preference for Agentforce or Data/AI, though any Salesforce Cloud implementation is acceptable.
• We require a minimum of 8 years of proven experience in enterprise consulting, including implementing enterprise software solutions in Salesforce generally and/or in the customer data category.
• We require demonstrated ability to analyze, design, and optimize business processes, including guiding customers through migration and optimization of Salesforce solutions such as Agentforce and Data360.
• We require deep understanding of data modeling, integration architectures, and data governance best practices.
• We require excellent communication skills and the ability to work collaboratively with cross-functional teams from developer to executive.

Responsibilities:

• We act as a trusted Agentforce + Data Cloud subject-matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI.
• We engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud.
• We identify and evaluate capability gaps in standard product capability, or identify creative architect solutions through customization.
• We facilitate and influence executive stakeholders while aligning technology strategy to business value and ROI.
• We run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data Cloud customers.
• We build strong relationships with both internal and external business partners, contributing to broader goals and growth.
• We drive thought leadership through mentoring and knowledge sharing.

Technologies:

• AI
• AI Agents
• Architect
• Cloud
• CRM
• Support
• Salesforce
• Marketing

More:

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. We are looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping our core values at the heart of it all. Agentforce is the future of AI, and you are the future of Salesforce. As an Agentforce + Data Cloud Success Architect, we work closely with customers, colleagues, and partners to deliver impactful outcomes, optimize technical architecture, and support strategic growth. We offer benefits and resources that help you find balance and be your best, and our AI agents accelerate your impact so you can do your best. This is a full-time role based in London, United Kingdom.

last updated 36 week of 2026