UX Designer

Salary: £60,000 - 90,000 per year

Requirements:

• Experience creating user journeys, wireframes, prototypes, and interaction designs for digital products.
• Understanding of human-centred design principles and the design process from discovery through to delivery.
• Ability to work effectively with product, technology, and business teams.
• Strong communication skills, with the ability to explain design decisions and incorporate feedback.
• Experience using customer research, usability testing, and analytics to inform design decisions.
• Ability to identify user needs and translate insights into design improvements.
• Experience working with design systems and reusable UI components.
• Understanding of accessibility and inclusive design principles.
• Awareness of financial services, digital banking, or other regulated industries.
• Understanding of security, compliance, and customer trust considerations.
• Willingness to learn, seek feedback, and develop design skills.
• Interest in contributing to design best practice and team collaboration.
• You may be assessed on key critical skills such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.

Responsibilities:

• Create best in class user experiences aligned to customer needs and optimal commercial and customer outcomes.
• Create products and journeys that meet customers informational, functional, and emotional needs.
• Conceptualise, design, and implement user-centric digital banking products and experiences.
• Ensure alignment with customer needs, industry best practices, and business objectives.
• Monitor the impact of design post-launch through relevant CX metrics.
• Collaborate with product managers, developers, and business analysts to translate business requirements into compelling user experiences.
• Communicate design rationale and advocate for user-centred design principles.
• Champion design principles within the organisation.
• Develop interactive prototypes and wireframes to visualise design concepts and validate solutions.
• Iterate designs based on feedback, technical and business changes, and user feedback.
• Evaluate technical feasibility, legal compliance, and potential risks associated with new product development and launch.
• Secure governance oversight and provide design assurance.
• Conduct user research, usability testing, and data analysis to gather insights into user behaviour, preferences, and pain points.
• Use findings to inform design decisions and enhance the overall user experience.
• Translate insights into commercial and customer outcomes.
• Stay abreast of emerging trends, technologies, and design tools within the fintech and banking industry.
• Proactively identify opportunities for innovation and improvement in product design processes, tools, and methodologies.
• Advise and influence decision making and contribute to policy development.
• Take responsibility for operational effectiveness.
• Lead collaborative assignments and guide team members through structured assignments.
• Identify the need for input from other areas of specialisation to complete assignments.
• Identify new directions for assignments and projects.
• Consult on complex issues and provide advice to support resolution of escalated issues.
• Identify ways to mitigate risk and develop new policies and procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls.
• Collaborate with other areas of work to support business activity and strategy.
• Engage in complex analysis of data from multiple internal and external sources to solve problems creatively and effectively.
• Communicate complex information to stakeholders.
• Influence or convince stakeholders to achieve outcomes.

Technologies:

• Support
• Security
• UX UI Design

More:

We are Barclays and we are hiring a UX Designer to create best in class user experiences aligned to customer needs and optimal commercial and customer outcomes. We are based in Manchester, at 4 Piccadilly Place, and this is a full-time role. We expect colleagues to demonstrate our Values of Respect, Integrity, Service, Excellence and Stewardship, as well as our Mindset to Empower, Challenge and Drive. We also describe Assistant Vice President expectations, including advising and influencing decision making, collaborating across functions, and leading or guiding others depending on the role structure.

last updated 36 week of 2026