SC ServiceNow Developer

Salary: £60,000 - 90,000 per year

Requirements:

• Hands-on ServiceNow development experience.
• Strong experience across a combination of HRSD, CSM / Source-to-Pay Operations, Employee Centre / Employee Centre Pro, ServiceNow integrations, and Virtual Agent and/or Now Assist.
• Experience developing case workflows, service catalogues, agent workspaces, and portal experiences.
• Experience using JavaScript, Glide APIs, Flow Designer, and ServiceNow scripting.
• Experience integrating ServiceNow with third-party applications using REST APIs, SOAP APIs, or IntegrationHub.
• Experience supporting Agile delivery and test cycles.
• Strong analytical and problem-solving skills.
• ServiceNow Certified System Administrator.
• Active SC clearance.
• UK based.
• ServiceNow Certified Implementation Specialist - HRSD.
• ServiceNow Certified Implementation Specialist - CSM.
• ServiceNow Certified Application Developer.
• Experience working within large-scale enterprise or public sector ServiceNow delivery programmes.
• Strong stakeholder engagement and communication skills.

Responsibilities:

• Configure and develop ServiceNow solutions across HRSD and CSM.
• Build and maintain record producers, forms, workflows, catalog items, notifications, and case management capabilities.
• Configure Employee Centre experiences and user journeys.
• Develop integrations using REST APIs, SOAP APIs, and IntegrationHub.
• Support configuration of Virtual Agent and Now Assist capabilities.
• Participate in sprint planning, backlog refinement, and technical design discussions.
• Support unit testing, SIT, UAT, and defect resolution activities.
• Produce and maintain technical documentation.
• Work collaboratively with architects, developers, testers, and business stakeholders.

Technologies:

• Flow
• Support
• JavaScript
• REST
• SOAP
• ServiceNow

More:

We are seeking experienced ServiceNow Developers to support delivery of a public sector ServiceNow implementation covering HRSD, Finance & Procurement Case Management, Employee Centre, Knowledge Management, Virtual Agent, and integrations. The role is for 6 months, with pay up to £730 per day via umbrella, based in Telford with 2 to 3 days on site per week. We are working within a delivery team across multiple workstreams, and candidates should be aware that active SC clearance is required.

last updated 34 week of 2026