M365 Engineer

Salary: £41,000 - 69,500 per year

Requirements:

• Strong hands-on experience across the Microsoft 365 ecosystem, particularly Exchange Online, SharePoint Online and Teams.
• Experience delivering Microsoft 365 projects within an MSP, consultancy or customer-facing technical environment.
• Strong understanding of Modern Workplace technologies and solutions.
• Confident communicating with customers and able to contribute to technical discussions, solution design and technology roadmaps.
• Strong troubleshooting and problem-solving skills across Microsoft 365 environments.
• Experience with PowerShell, scripting or workflow automation.
• An interest in Microsoft Copilot, AI and automation, with a willingness to develop expertise in these areas.
• Exposure to Power Automate, Rewst, API integrations or similar automation technologies would be advantageous.
• A proactive and ambitious approach, with the ability to work independently and drive projects forward.

Responsibilities:

• Deliver Microsoft 365 and Modern Workplace projects across Exchange Online, SharePoint, Teams, Entra ID and the wider M365 ecosystem.
• Work directly with customers to understand requirements and provide technical guidance and recommendations.
• Support the design and implementation of Modern Workplace solutions.
• Contribute to the development of Microsoft Copilot, AI and automation services.
• Use PowerShell and automation to improve processes and deliver efficient technical solutions.
• Troubleshoot and resolve complex Microsoft 365 issues.
• Maintain a strong focus on customer outcomes, project quality and continuous improvement.
• Work collaboratively with the wider technical team while taking ownership of assigned projects.

Technologies:

• AI
• API
• Copilot
• Support
• Microsoft 365
• PowerShell
• SharePoint
• Office 365

More:

We are a growing, Microsoft-focused Managed Service Provider based in Birmingham, offering a permanent hybrid role for an experienced M365 Engineer. This is an excellent opportunity to take ownership of projects, work closely with customers and help shape new services, alongside a strong pipeline of Modern Workplace projects. We support professional development through funded training, exams and certifications, and you will also gain exposure to Microsoft Copilot, AI and automation initiatives. Benefits include private healthcare and a pension scheme.

last updated 34 week of 2026