Senior Business Analyst (Student Systems)

Salary: £47,000 - 57,000 per year

Requirements:

• Significant experience leading business analysis activities within large-scale transformation programmes in the Higher Education sector.
• Strong knowledge of student life cycle processes and associated university operations.
• Previous experience working with Student Information Systems such as Ellucian Banner, Tribal SITS or similar platforms.
• Experience supporting SaaS or cloud-based technology implementations.
• Expertise in business process modelling and service design using structured methodologies such as BPMN.
• Proven ability to influence and engage stakeholders at all levels, including senior academic and professional services leaders.
• Experience developing benefits realisation frameworks and undertaking cost-benefit analysis to support change initiatives.
• Strong process mapping, requirements gathering and stakeholder management skills.
• Experience using business analysis techniques including BPMN 2.0, user stories, use cases, gap analysis and stakeholder mapping.
• Strong communication and relationship-building skills with the ability to navigate complex organisational change.

Responsibilities:

• Lead business analysis activities across a complex Student Information System implementation.
• Analyse and redesign student life cycle processes, ensuring alignment with organisational objectives and SaaS platform capabilities.
• Work closely with senior stakeholders, project teams and software vendors to capture, validate and prioritise business requirements.
• Develop and maintain business analysis artefacts, including process maps, benefits realisation plans, requirements documentation and test plans.
• Facilitate workshops and stakeholder engagement sessions to drive consensus and decision-making.
• Identify business improvement opportunities and support continuous process optimisation.
• Manage and communicate risks, issues, dependencies and change impacts throughout the project life cycle.
• Support user adoption, training and change management activities.
• Provide strategic business analysis expertise to project governance forums and leadership teams.
• Mentor and support colleagues, contributing to the development of business analysis capability across the organisation.

Technologies:

• BPMN
• Cloud
• Support

More:

We are offering an exciting opportunity for an experienced Senior Business Analyst to join a major student systems transformation programme. You will play a key role in a large-scale digital change initiative, supporting the implementation of a new cloud-based Student Information System to modernise core processes and enhance the student and staff experience. This is a highly visible role with the opportunity to work closely with senior stakeholders across the institution on end-to-end student life cycle change. We offer a salary of £47,000-£57,000 depending on experience, exposure to enterprise-scale SaaS implementation and business change initiatives, a collaborative and supportive working environment, hybrid and flexible working arrangements, and professional development opportunities.

last updated 33 week of 2026