IG

ITconfig/all GmbH

Frankfurt am Main

Onsite Support-Technician (m/w/d) - 1383

20 mei 2026
Helpdesk

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Functieomschrijving

We are seeking an experienced Onsite Support Technician (m/f/d) in Frankfurt am Main for an international, long-term IT service project.

You will be responsible for providing on-site technical user support and ensuring smooth IT operations through a professional walk-in center as well as traditional on-site support.

Tasks

  • Management of the walk-in center (drop-off/pick-up kiosk) and provision of on-site support services
  • First- and second-level support for users regarding Windows Client, MS Office, and standard software
  • Remote support for users and technicians
  • Endpoint and Mobile Device Management (MDM)
  • Staging and image loading, as well as managed deployments
  • Conference room and meeting room support (audio/video equipment, connections, etc.)
  • Asset clearing and documentation in the asset management system
  • Coordination of hardware repairs with external service providers
  • Warehousing & logistics for shipping and remote locations

Requirements

  • Experience as an on-site technician or in hardware and software support
  • Strong skills in troubleshooting Windows client environments (on-premises)
  • Basic knowledge of infrastructure topics (e.g., networks, cabling, patching)
  • Strong service orientation, ability to work in a team, and a proactive approach
  • Excellent written and spoken English skills (C1); German skills are a plus
  • Willingness to work shifts and be on call
  • Valid work permit/visa for Germany
  • ITIL certification is a plus

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Zo solliciteer je

Klaar om te solliciteren? Dit heb je nodig:

  • Een actueel cv met relevante ervaring
  • A compelling cover letter (if required)
  • Portfolio or work samples (for relevant positions)

Over ITconfig/all GmbH

IG

ITconfig/all GmbH

Frankfurt am Main

Veelgestelde vragen

Where is the Onsite Support-Technician (m/w/d) - 1383 position at ITconfig/all GmbH located?

The Onsite Support-Technician (m/w/d) - 1383 role at ITconfig/all GmbH is based in Frankfurt am Main.

What skills are needed for the Onsite Support-Technician (m/w/d) - 1383 role at ITconfig/all GmbH?

Key skills and focus areas for this role include Helpdesk.

How do I apply for the Onsite Support-Technician (m/w/d) - 1383 position at ITconfig/all GmbH?

You can apply for the Onsite Support-Technician (m/w/d) - 1383 role at ITconfig/all GmbH directly from this page. Create a professional, ATS-ready resume with Clever CV to strengthen your application before you apply.

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