Product Manager

Salary: £46,000 - 71,000 per year

Requirements:

• We need experience in a product role such as Product Manager, Product Owner, or similar, with ownership of or contribution to a product roadmap.
• We need a track record of mapping customer journeys and translating business needs into clear requirements and functional designs.
• We need confidence operating in a standalone product role, creating structure and product discipline where processes are still developing.
• We need experience delivering products or features with measurable impact.
• We need strong commercial judgement and the ability to prioritise effectively and connect product decisions to business outcomes.
• We need enough technical fluency to design feasible products and work effectively with an engineering team, without owning the architecture.
• We need to be highly organised, with strong prioritisation and decision-making skills.
• We need to be a confident communicator who can work effectively across technical and non-technical teams.
• Desirable: experience in a scaling, product-led, multi-site or field-based organisation.
• Desirable: experience working across both customer-facing and internal or operational products.
• Desirable: familiarity with rationalising third-party tools into a coherent ecosystem.
• Desirable: interest in education, music, or people-led, mission-driven organisations.
• We need the applicant to be a UK national or to have the right to work in the UK already in place.

Responsibilities:

• We will own our core customer journey from awareness through to advocacy.
• We will identify technology needs at each stage and prioritise what we build.
• We will own a clear, prioritised product roadmap driven by genuine business need.
• We will create and maintain product ways of working, including prioritisation rhythms, decision-making routes, and stakeholder communication.
• We will make evidence-based prioritisation decisions that balance value, retention, growth, and efficiency.
• We will act as the voice of the customer in every product decision.
• We will lead the functional design of products and features, including experience, flows, logic, and outcomes.
• We will own product design thinking where there is no separate Product Designer, using customer insight, stakeholder input, and practical testing.
• We will translate business problems into clear requirements, specifications, user stories, and acceptance criteria.
• We will define measurable success criteria for every product and feature.
• We will help rationalise existing tools and systems into a coherent product ecosystem.
• We will track adoption, engagement, and impact after launch, and iterate based on the data.
• We will be accountable for product impact on the business and our customers.
• We will report regularly on product performance and impact to the Senior Leadership Team.
• We will work with the Senior Leadership Team to translate business priorities into the product roadmap.
• We will ensure product development aligns with organisational priorities such as quality, retention, and growth.
• We will help shape the direction of our core platforms, including Lesson Manager, customer-facing platforms, and internal operational systems.
• We will partner closely with our technology team, acting as the bridge between the business and engineering.
• We will work with Education, Operations, Customer Experience, Marketing, and other teams to understand their needs and bring them on the journey.
• We will help build a culture of product thinking across the business, focused on outcomes over output.

Technologies:

• Marketing
• Product Manager
• Product Owner
• API
• Backend
• Cloud
• GraphQL
• Support
• Mobile
• Rails
• React
• React Native
• Ruby
• Web

More:

We are iRock School of Music, founded in 2016 by father-and-son team John and Josh Franklin. We bring rock and pop band experiences to thousands of children in primary schools across the UK, helping them build confidence, creativity, teamwork, resilience, and self-belief. We are an award-winning organisation with a fun, honest, supportive, and inspiring culture that values ownership, innovation, and doing things properly. This is our first dedicated Product Manager role, reporting into the Senior Leadership Team and working closely with our technology team. We offer a competitive salary, annual bonus, 27 days holiday plus bank holidays, enhanced sickness, maternity and paternity pay, a Medicash plan, and hybrid/remote working with regular visits to our Farnborough HQ. We are also open to discussing a four-day week for the right candidate.

last updated 32 week of 2026