ITAM Architect

Salary: £? - ? per year

Requirements:

• Extensive experience in IT Asset Management architecture and governance
• Strong knowledge of ServiceNow HAM Pro, ServiceNow SAM Pro, CMDB, discovery and inventory platforms, and ITSM processes
• Knowledge of cloud platforms such as Azure, AWS, and Google Cloud
• Experience integrating ITAM tools with procurement, finance, and ERP systems
• ITIL framework knowledge
• Understanding of software licensing models from major vendors including Microsoft, Oracle, IBM, SAP, Adobe, and VMware
• Knowledge of ISO 19770 and ITAM best practices
• Ability to define enterprise strategies and operating models
• Strong stakeholder engagement and influencing skills
• Excellent communication, workshop facilitation, and documentation abilities
• Experience leading technical teams and architecture governance boards
• Degree in Information Technology, Computer Science, or related discipline
• ITIL Foundation minimum
• ServiceNow Certified Implementation Specialist in SAM Pro and/or HAM Pro desirable
• TOGAF certification desirable
• ITAM, IAITAM, or similar asset management certification desirable

Responsibilities:

• Define and maintain our enterprise ITAM architecture and roadmap
• Develop target operating models for Hardware Asset Management, Software Asset Management, and Cloud Asset Management
• Create solution blueprints, standards, design principles, and technical documentation
• Ensure alignment with enterprise architecture, security, governance, and compliance requirements
• Design and govern our ITAM solutions using ServiceNow and related platforms
• Lead architecture decisions for HAM, SAM, CMDB, Discovery, Procurement, and ITSM integrations
• Define scalable integration patterns between asset repositories, procurement systems, ERP platforms, discovery tools, and cloud environments
• Ensure data quality, integrity, and consistency across the asset ecosystem
• Design processes covering asset procurement, deployment, inventory management, software licence management, maintenance and support, and asset retirement and disposal
• Establish governance controls and approval workflows
• Ensure lifecycle processes support auditability and regulatory compliance
• Define software licensing and entitlement management strategies
• Support software compliance programmes and vendor audits
• Drive optimisation initiatives to reduce software spend
• Establish software reclamation and licence harvesting processes
• Define standards for hardware inventory and lifecycle control
• Implement tracking, reconciliation, ownership assignment, and disposal processes
• Support asset refresh and sustainability programmes
• Establish ITAM policies, standards, and operating procedures
• Ensure compliance with licensing agreements, regulatory requirements, and internal controls
• Lead internal and external audit activities relating to IT assets
• Develop KPIs, reporting frameworks, and maturity assessments

Technologies:

• AWS
• Architect
• Azure
• Cloud
• CMDB
• ERP
• Hardware
• IBM
• Support
• ITIL
• ITSM
• Oracle
• SAP
• Security
• ServiceNow
• TOGAF
• VMware

More:

We are recruiting an ITAM Architect for a 2-month remote contract with possible extension at a rate of £580 per day. In this role, we serve as the technical authority for IT Asset Management and work closely with Infrastructure, Security, Procurement, Finance, Service Management, and Technology teams to build a sustainable and scalable asset management capability. The position commonly includes responsibility for ServiceNow HAM Pro, SAM Pro, CMDB integrations, discovery tooling, and governance frameworks. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

last updated 32 week of 2026