AI Engineer (Infrastructure SRE & Automation)

Salary: £45,000 - 66,000 per year

Requirements:

• Strong experience in AI engineering, particularly in operational or systems contexts
• Practical experience of SRE principles, including SLIs, SLOs, error budgets, and incident management
• Strong experience with cloud platforms
• Proficiency in Python or a similar language
• Familiarity with LLMs for operational tooling, such as incident summarisation and runbook automation
• Experience building AIOps or autonomous operations platforms
• Proven track record of reducing manual operational workload across SRE teams
• Proven track record of reducing MTTR through automated remediation

Responsibilities:

• Design and deploy AI-powered automation frameworks for incident response and remediation, including self-healing systems
• Automate repetitive operational workflows across compute, storage, and networking layers
• Integrate AI capabilities into CI/CD pipelines and infrastructure-as-code ecosystems
• Build and maintain pipelines for high-volume telemetry data, including metrics, logs, and traces
• Ensure data quality, labelling, and feature engineering for ML models
• Leverage observability tools to inform AI systems
• Define SLIs and SLOs for AI systems embedded in infrastructure workflows
• Ensure robustness, explainability, and auditability of AI-driven decisions
• Implement feedback loops to continuously improve model performance
• Develop ML and AI models for anomaly detection, incident prediction, and root cause analysis across distributed systems
• Implement intelligent alerting systems to reduce noise and improve signal fidelity
• Build predictive reliability models such as capacity forecasting and failure prediction

Technologies:

• AI
• CI/CD
• Cloud
• Embedded
• Support
• Python
• DevOps
• Mobile

More:

We are Sky, a leading media and entertainment company that connects millions of people with entertainment, sports, news and arts through innovative products and services. We are hiring an AI Specialist to help design, build and operationalise intelligent systems that improve Site Reliability Engineering platforms and automate large-scale infrastructure operations. This role sits within a global technology support organisation and works closely with SRE, platform and cloud engineering teams. We offer a hybrid working model with 2 days in the office each week, and the office base can be Osterley in West London, Livingston Watermark, or Leeds Whitehall. Our benefits include a free Sky TV or NOW package, pension contributions of up to 9% from our employer, private healthcare with mental health support, Aviva Digital GP and dental insurance, product discounts, Sharesave and Tech schemes, and Sky VIP rewards and experiences. We are an equal opportunity employer, a Disability Confident Accredited Employer, and we welcome applications from all candidates. We also provide reasonable adjustments where needed and require the appropriate right to work in the UK for this role.

last updated 31 week of 2026