IT Lead Business Analyst

Salary: £27,000 - 67,000 per year

Requirements:

• Extensive experience defining and embedding business analysis and requirements management standards across multiple teams or functions.
• Proven track record of influencing senior stakeholders and securing agreement on complex business and technology requirements.
• Significant experience leading business analysis activities within large-scale strategic transformation programmes.
• Strong expertise in requirements elicitation, prioritisation, governance, and lifecycle management.
• Experience implementing user-centred design practices, including user research, service design, testing, and evaluation.
• Excellent stakeholder management and consultancy skills, with the ability to act as a trusted advisor to senior leaders and executives.
• Strong leadership and people management experience, including developing capability, coaching teams, setting performance expectations, and driving continuous improvement.
• Ability to navigate complexity and ambiguity, translating business needs into clear, actionable outcomes.
• Exceptional communication, influencing, and relationship-building skills with stakeholders at all levels of the organisation.
• Passion for delivering customer-focused, value-driven change that improves business performance and service outcomes.

Responsibilities:

• Lead complex business analysis activities to shape strategic change, inform executive decision-making, and deliver organisational value.
• Conduct holistic business situation analysis to identify opportunities, risks, dependencies, and impacts within complex and high-impact environments.
• Define, establish, and continuously improve organisation-wide standards, frameworks, methods, tools, and best practices for business analysis and requirements management.
• Lead the scoping, elicitation, analysis, prioritisation, validation, and lifecycle management of requirements for large-scale strategic programmes and initiatives.
• Ensure business requirements and solutions are aligned to customer needs, regulatory obligations, operational objectives, and long-term business outcomes.
• Champion and embed user-centred design principles across change initiatives, ensuring user research, experience design, accessibility, usability, and evaluation activities shape solution development.
• Build, influence, and maintain strong relationships with senior stakeholders, acting as a trusted advisor to secure alignment, engagement, and consensus on strategic decisions.
• Facilitate collaboration across business, technology, operational, and delivery teams to ensure shared understanding and successful change outcomes.
• Provide leadership and assurance for business analysis activities across programmes and projects, ensuring quality, consistency, and adherence to organisational standards.
• Drive continuous improvement in business processes, organisational capability, and ways of working, leveraging technology, automation, innovation, and best practice.
• Identify and promote opportunities to improve customer experience, service performance, and operational efficiency through effective analysis and change delivery.
• Support the successful delivery of strategic programmes by ensuring solutions address genuine business needs and provide measurable business benefits.
• Monitor emerging trends, industry best practice, and regulatory developments, incorporating insights into business analysis approaches and organisational change initiatives.
• Contribute to the development of business analysis capability across the organisation through coaching, mentoring, knowledge sharing, and professional leadership.
• Ensure change initiatives deliver sustainable, compliant, and high-quality outcomes that support our strategic and regulatory commitments.

Technologies:

• Support
• Office 365
• Security

More:

We are Yorkshire Water, a water utility company based in the Yorkshire region of England. We provide essential water and wastewater services to over 5.4 million people in the region and many more visitors each year, helping to deliver clean and safe drinking water, reliable wastewater services, and long-term support for communities, the environment, and regional prosperity. This is a permanent IT Lead Business Analyst role within our Project team, working 37 hours per week on a hybrid basis with 1–2 days in the office. The role is initially based in Bradford, with our office moving to Leeds Valley Park in summer 2026. We offer a competitive salary of up to £70,000 depending on experience, an annual incentive-related bonus, an attractive pension scheme, 25 days annual leave plus bank holidays and 2 wellness days, life assurance, and a wide range of additional benefits including health cash plan options, critical illness insurance, dental insurance, retail savings, online GP access, cycle to work, and gym membership discounts. We are committed to flexible working where possible and to making our recruitment process accessible to everyone.

last updated 31 week of 2026