Release Analyst (SIAM)

Salary: £35,000 - 41,000 per year

Requirements:

• Experience in a Release Analyst, Release Coordinator, Change & Release, or Release Manager role
• Strong understanding of Release and Change Management processes
• Experience working in a multi-supplier or outsourced environment
• Knowledge of ITIL and IT Service Management (ITSM) best practices
• Strong organisational, communication, and stakeholder management skills
• Ability to undergo SC clearance, as required for the client
• Experience with ServiceNow or similar ITSM tools is desirable
• SIAM (Service Integration and Management) experience is desirable
• ITIL certification is desirable
• Experience in large enterprise environments is desirable

Responsibilities:

• Coordinate end-to-end release activities across multiple suppliers and teams
• Maintain release schedules, calendars, and deployment plans
• Support Change Management processes and CAB activities
• Identify and manage release risks, dependencies, and conflicts
• Maintain release governance, documentation, and reporting
• Liaise between technical teams, suppliers, and business stakeholders

Technologies:

• Support
• ITIL
• ITSM
• ServiceNow

More:

We are seeking a Release Analyst to join our busy Service Management function in Manchester. In this role, you will coordinate the successful delivery of releases across a complex, multi-supplier environment, working with internal teams, third-party providers, and stakeholders to support safe deployment with minimal business impact. The salary is £35,000–£41,000.

last updated 40 week of 2026