Deployment Engineer - Hillhead

Salary: £45,500 - 58,500 per year

Requirements:

• We require strong experience with Windows 10 and Windows 11.
• We require familiarity with device build and application deployment processes.
• We require excellent stakeholder management and user communication skills.
• We require the ability to troubleshoot issues and escalate when necessary.
• We require strong attention to detail and organisational skills.
• We require experience working in a fast-paced, user-focused environment.

Responsibilities:

• We contact users to confirm and remind them of their booking before receiving their laptop for the upgrade.
• We coordinate the provision of temporary laptops for users during the upgrade process.
• We manage the build process for laptops and ensure proper configuration.
• We facilitate the return of original devices from users once the upgrade is complete.
• We handle non-standard devices by escalating to the 3rd Line Support team for resolution.
• We update the playbook and processes as needed to accommodate new device configurations.
• We provide clear communication and updates to users throughout the process to ensure minimal disruption to their work.

Technologies:

• Support
• Windows
• Office 365
• DevOps

More:

We are seeking a Deployment Engineer for a 3-month on-site contract in Glasgow to support our Windows 11 and O365 laptop upgrade programme. You will play a key role in coordinating device collection, upgrade, and return through our tech bar, helping ensure a smooth experience for end users and efficient device deployment. We work in a fast-paced, user-focused environment and value clear communication, strong organisation, and proactive problem-solving.

last updated 30 week of 2026