Business Analyst, Business Intelligence

Salary: £70,000 - 110,000 per year

Requirements:

• We require 3-4+ years experience in hands-on business analysis, requirements gathering, and stakeholder management, with experience in professional services preferred.
• Experience in gathering requirements and delivering projects for reporting, analytical projects, and more advanced BI opportunities such as predictive models is preferred.
• We value an understanding of both the global economic environment and local markets relevant to our business, including familiarity with our key clients, geographies, and industries.
• We require strong interpersonal skills, with excellent communication and presentation skills.
• We are looking for a flexible self-starter who is comfortable tackling new projects independently while also taking direction from senior staff.
• We require the ability to quickly learn new software and technologies.
• We require the ability to work independently in a team environment, effectively manage time and tight deadlines, and multitask.
• We expect comfort writing or reviewing basic SQL to validate logic and data.
• Familiarity with cloud-based analytics platforms such as Databricks is required.

Responsibilities:

• We partner with stakeholders to understand business needs, translate requirements into actionable solutions, and champion the adoption and development of BI tools and best practices.
• We understand the key drivers of the firm from both a business of law and a practice of law perspective to help stakeholders join the dots on their data and BI requirements.
• We independently lead and manage end-to-end BI and analysis projects with multi-skilled teams, fostering a data-driven culture and ensuring timely delivery of outcomes.
• We engage with stakeholders to define, document, and prioritize business requirements, ensuring alignment with strategic objectives, and guide them on how data, analytics, and BI tools can solve business problems.
• We elicit pain points, process gaps, and improvement opportunities, then translate business challenges into clear, actionable work items for development.
• We collaborate with shared services and cross-functional teams to innovate and optimize business processes, leveraging BI and legal AI capabilities.
• We apply Agile project management practices, including participation in sprint planning, daily stand-ups, and retrospectives, to ensure transparency, adaptability, and iterative delivery.
• We support data quality initiatives, including data lineage, metadata management, and remediation of data issues.
• We identify and document data pain points and work closely with developers and data engineers to communicate proactively within the BI group and recommend innovative solutions.
• We support change management activities for new or enhanced BI solutions, including stakeholder communications, training support, hypercare, and tracking adoption and usage metrics.
• We drive engagement with BI tools such as Power BI through targeted training, outreach, and enablement programs.
• We deliver demos, create user guides, and identify new project opportunities to maximize tool adoption and business value.
• We gather and incorporate user feedback in Agile cycles to continuously improve BI solutions and user experience.
• We monitor industry trends, particularly in legal AI and analytics, to ensure we remain at the forefront of BI capabilities.

Technologies:

• AI
• Business Intelligence
• Cloud
• Databricks
• Support
• Network
• Power BI
• SQL

More:

We are White & Case, and our Practice Solutions team supports innovation across our Firm by leveraging AI, legal technology, and data to enhance legal service delivery. Our Business Intelligence group is a center of excellence focused on data analytics, data management, and data governance, with responsibility for strengthening our data culture, improving analytics capability, and turning data into actionable insights that support strategic decision-making and operational efficiency. This role is based in London and reports to the Associate Director of Business Intelligence. We work in a collaborative, client-focused environment with global colleagues across our network of offices, and we offer support, development opportunities, and a flexible range of benefits including private medical insurance, pension contributions, wellbeing funding, income protection, life insurance, critical illness insurance, private GP services, travel insurance, dental coverage, cycle to work, and holiday purchase. Our standard office hours are 09:30-18:00, with 4 days in the office per week.

last updated 35 week of 2026