Senior Solutions Architect – Sales

Salary: £28,000 - 68,000 per year

Requirements:

• Were looking for significant experience in Solution, Domain, Product or Enterprise Architecture.
• Wed like you to have experience shaping technology roadmaps and strategic change.
• We value strong stakeholder management and influencing skills.
• You should be able to communicate effectively with technical and business audiences.
• Were looking for commercial awareness and outcome-focused decision-making.
• You should take a pragmatic approach to balancing governance and delivery.
• Experience working with CRM and customer platforms is desirable.

Responsibilities:

• Well rely on you to shape product strategy, technology roadmaps and investment priorities across your assigned Product Portfolio.
• Youll help keep business ambition, architectural direction and delivery execution aligned.
• Youll contribute to product planning, roadmap development, prioritisation discussions and solution shaping.
• Youll provide architectural leadership and technical guidance across the portfolio.
• Youll build relationships with business and technology stakeholders, influence decisions and help deliver sustainable, scalable solutions.
• Youll shape customer and sales platform roadmaps.
• Youll support customer experience and digital engagement initiatives.
• Youll provide visibility of technical debt and help shape change.

Technologies:

• Architect
• CRM
• Support
• AI

More:

We are Softcat, one of the UKs leading IT infrastructure providers and a FTSE 250 listed company. We help customers use technology to succeed, putting our employees first. Youll join our new Strategy & Architecture capability during an ambitious period of technology and business transformation. The role reports to the Lead Enterprise Architect and sits within the leadership team of an assigned Product Portfolio, working closely with Product Managers, Delivery Managers and Engineering Leads. We offer hybrid working, with two days in the office and three days from home, flexible hours and flexibility around school pick-ups and drop-offs. This is a full-time, permanent role in our Internal Technology function, based in Birmingham, Bristol, Glasgow, Leeds, Manchester, Marlow, Newcastle or the South Coast. We support an inclusive workplace where people are encouraged to bring different perspectives and can request adjustments during recruitment.

last updated 40 week of 2026