Change Analyst - Winchester

Salary: £60,000 - 90,000 per year

Requirements:

• We require you to be a UK National with a minimum of 5 years unbroken residency.
• We are looking for experience in an IT Change Management or Service Management environment.
• You should have strong communication and stakeholder management skills.
• You need the ability to assess risk and consider impact before decisions are made.
• You should have experience coordinating multiple stakeholders and keeping work on track.
• We value familiarity with governance processes and change risk/impact assessment techniques.
• You should understand operational readiness and service acceptance concepts.
• Knowledge of ITSM platforms such as ServiceNow, configuration and asset management principles, and service level management is required.
• Nice to have: experience facilitating CAB or governance meetings, release management or service transition knowledge, and enterprise IT exposure.

Responsibilities:

• We coordinate change activities across technical and business teams.
• We apply strong planning and prioritisation to support effective change scheduling and governance.
• We use ITIL Change Enablement principles to assess risk and make balanced governance decisions.
• We support change documentation and process discipline with strong attention to detail.
• We work with IT Service Management tooling such as ServiceNow to drive visibility and control.
• We contribute to incident, problem, and release management awareness to support smooth outcomes.

Technologies:

• Support
• ITIL
• ITSM
• ServiceNow

More:

We are hiring a Change Analyst to help deliver safe, well-governed change across IT services. This is a hybrid role based in Hursley, with 2 to 3 days per week on-site. It is a great opportunity for a structured, stakeholder-focused change professional to make a real difference in a complex environment. If you are looking for your next contract step, we would love to hear from you. Please note that if you receive suspicious outreach claiming to be from us, you should contact us via the ManpowerGroup website.

last updated 33 week of 2026