Systems Infrastructure Engineer

Salary: £45,000 - 50,000 per year

Requirements:

• We are looking for an experienced Infrastructure or Systems Engineer.
• We need strong Microsoft infrastructure expertise.
• We need networking knowledge.
• We are looking for a senior technical professional with a passion for delivering secure, resilient and high-performing IT services.

Responsibilities:

• We take ownership of assigned infrastructure systems and network services.
• We ensure high availability, resilience, capacity and performance across the environment.
• We maintain the security, integrity and continuity of business-critical services.
• We develop technical standards, service designs and operational procedures.
• We monitor and improve infrastructure performance and service delivery.
• We provide technical guidance on application security, licensing, backup and disaster recovery requirements.
• We evaluate and implement software upgrades and enhancements.
• We ensure systems are appropriately documented and supported.
• We promote best practice around application management and operational use.
• We act as the final escalation point for complex infrastructure and service issues.
• We lead the investigation and resolution of major incidents.
• We perform root-cause analysis and implement long-term fixes.
• We support critical business systems and enterprise applications.
• We ensure service levels are maintained across the IT estate.
• We lead activities across incident management, request management, problem management and change management.
• We drive continual service improvement initiatives.
• We ensure governance processes and operational standards are followed.
• We provide technical leadership on infrastructure and technology projects.
• We define scope, costs, resources and implementation plans.
• We coordinate delivery across internal teams and external suppliers.
• We ensure projects are delivered on time and within budget.
• We monitor infrastructure security and service compliance.
• We investigate security incidents and implement corrective actions.
• We contribute to security policies, standards and best practice.
• We support compliance with recognised frameworks and controls.

Technologies:

• Incident Management
• Support
• Network
• Security
• DevOps

More:

We are recruiting on behalf of a highly respected educational institution seeking a talented Systems Infrastructure Engineer to join our IT department in Cambridge. This is a full-time hybrid role with four days on site and a salary of 45-50K. Reporting directly to the Head of IT, this position offers the opportunity to lead on infrastructure design, service improvement, major incident management and the delivery of strategic technology projects across a complex and evolving environment. We are looking for someone who can contribute to strategic technology decisions while also supporting colleagues through mentoring and technical leadership.

last updated 38 week of 2026