Staff Linux Support Engineer

Salary: £45,000 - 80,000 per year

Requirements:

• Strong understanding of embedded Linux-based software stacks, including kernel, drivers, and firmware integration.
• Experience in triaging, debugging, mitigating, and resolving software issues using C, C++, and/or assembly.
• Effective written and verbal communication skills, with the ability to collaborate across teams and with external partners.
• Awareness of Arm A- and M-class architectures.
• Experience in supporting or developing products for embedded or AI-focused hardware platforms.
• Background in smaller silicon, embedded, or startup-style environments where adaptability and initiative are key.

Responsibilities:

• Manage and drive technical support cases to successful resolution, ensuring timely and high-quality outcomes.
• Provide hands-on debugging and troubleshooting across complex embedded Linux stacks, including firmware, device drivers, and applications.
• Collaborate with internal engineering and central support teams to improve partner enablement and product stability.
• Contribute to documentation, FAQs, and technical knowledge bases to enhance long-term efficiency and self-service capability.
• Support early deployment efforts of new Arm hardware and software products, helping partners and teams onboard rapidly.

Technologies:

• AI
• ARM
• Embedded
• Firmware
• Hardware
• Support
• Linux

More:

We are Arms Central Engineering Software Group, based at our Cambridge headquarters, and we are building a small, high-impact support team within our broader Software Group. Our mission is to help ensure the successful integration and deployment of Arm architecture across key software ecosystems, accelerating adoption and performance of Arm-based solutions for AI applications. We offer the opportunity to work hands-on with our latest technologies, contribute to the deployment of next-generation AI hardware globally, and join a collaborative environment shaped by our 10x mindset. We also support hybrid working, value flexibility and personal wellbeing, and are committed to equal opportunities and reasonable recruitment accommodations.

last updated 34 week of 2026