Storage Engineer

Salary: £40,000 - 43,000 per year

Requirements:

• Experience across NetApp storage in an enterprise environment
• Experience with NetApp storage hardware
• Knowledge of NAS / SAN technologies and principles
• Experience with VMware integration with NetApp
• Experience with enterprise backup environments
• Experience with storage troubleshooting and incident resolution
• Experience working in IT Service Management / ITIL environments
• Experience managing P1/P2 incidents and contributing to root cause analysis
• Experience working to defined SLAs and KPIs
• Experience with change and release management
• Security clearance required
• Experience with Cohesity, SAN fabric switching, zoning, storage upgrades, and multi-data-centre environments is highly advantageous

Responsibilities:

• Provide 2nd line support across enterprise storage and backup environments
• Support and administer NetApp storage and Cohesity backup platforms
• Investigate and resolve incidents, service requests, and problem tickets within agreed SLAs
• Handle Severity 1 and 2 incidents and contribute to root cause analysis
• Administer NAS and SAN environments
• Support VMware integration with NetApp
• Configure and troubleshoot storage fabric switches and SAN zoning
• Monitor storage capacity, performance, availability, and resilience
• Identify potential risks and implement appropriate remedial actions
• Plan and carry out storage software and firmware upgrades
• Install and commission new storage and backup hardware
• Raise and present change requests in accordance with established change processes
• Maintain technical documentation and working procedures
• Support continuous service improvement initiatives
• Share knowledge and technical expertise with other members of the team

Technologies:

• Fabric
• Firmware
• Hardware
• Support
• ITIL
• Security
• VMware

More:

We are offering an onsite Storage Engineer role in Stevenage at £43,000 per annum within a secure, enterprise-scale environment. You will join an established team of 2nd and 3rd line engineers supporting a high-profile customer across multiple data centres. This is a hands-on infrastructure position focused on the support, administration, and development of enterprise storage and backup platforms, working closely with customers, stakeholders, and wider technical teams.

last updated 32 week of 2026