Salesforce Trainer

Salary: £45,000 - 70,000 per year

Requirements:

• Experience delivering Salesforce end-user training in a professional services or corporate environment.
• Strong facilitation, stakeholder management, and communication skills.
• Ability to quickly understand business processes and translate them into practical learning interventions.
• Experience designing, maintaining, and updating training content and learner support materials.
• Experience delivering both virtual and in-person training sessions to diverse user groups.
• Experience supporting change, adoption, or systems rollouts would be advantageous.

Responsibilities:

• Develop and manage our global Salesforce training schedule, coordinating and delivering training for approximately 3,500 users across multiple audiences, including partners, counsel and managing associates, associates, secretaries, and business development teams.
• Deliver engaging virtual and in-person Salesforce training sessions so learners are confident and effective in using the platform.
• Maintain and update our training materials to reflect changes in Salesforce functionality, business processes, user interface updates, and key messaging.
• Provide targeted one-to-one coaching and support sessions where required.
• Create, review, and update learner support resources, including frequently asked questions, job aids, and guidance materials.
• Transfer knowledge and upskill our business-as-usual Technology Training team to support ongoing delivery and sustainability after the training programme.

Technologies:

• Support
• Salesforce

More:

We are seeking a Salesforce Trainer to support a global training programme across a wide range of user groups. This role involves both virtual and in-person delivery, ongoing maintenance of training content, and close collaboration with our Technology Training team to ensure long-term sustainability. The position is being advertised through DGH Recruitment Limited on behalf of its client.

last updated 31 week of 2026