Mac Support Engineer

Salary: £? - ? per year

Requirements:

• Proven experience supporting macOS environments in a corporate setting, ideally within a startup or small team environment
• Familiarity with Intune and Mosyle for device investigation and management
• Experience supporting Google Workspace
• Basic understanding of network troubleshooting, ideally within a Meraki environment
• Experience with Okta administration, including user management and access support
• Strong experience managing user onboarding and offboarding processes
• Knowledge of IT asset management and inventory tracking
• Strong troubleshooting skills with a user-focused mindset

Responsibilities:

• Provide 1st and 2nd line support across a macOS-based environment
• Troubleshoot and resolve issues relating to Mac devices, applications, and user access
• Support and maintain Google Workspace
• Use Intune and Mosyle to investigate device issues, enforce policies, and support endpoint management
• Assist with the transition to Fleet Device Management, including basic administration and troubleshooting
• Investigate basic network-related issues using the Meraki dashboard
• Administer Okta, including user provisioning, deprovisioning, and password resets
• Manage end-to-end onboarding and offboarding, ensuring a smooth user experience

Technologies:

• Support
• macOS
• Network

More:

We are seeking a proactive and hands-on Mac Support Engineer for a 6-month contract to support a fast-growing company. You will join our London office, supporting around 30+ staff in a predominantly macOS environment and helping ensure a seamless IT experience across devices, collaboration tools, and core systems. This role is fully onsite in Central London, 5 days per week. We are working with VIQU IT on this opportunity.

last updated 31 week of 2026